How to bid in this country: portals, deadlines, thresholds →
Design, construction and implementation of a system of urban portals using artificial intelligence – project ‘Digital transformation and expansion of e-services in Bielsko-Biała’
Zaprojektowanie, wykonanie i wdrożenie systemu portali miejskich z wykorzystaniem sztucznej inteligencji – projekt „Transformacja cyfrowa i ekspansja e-usług w Bielsku-Białej” — original title
Your path to submission
- Deadline: 4 November at 10:00 — 3 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Polish.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
The subject of this contract is: 1) Design, execution and implementation of the Chatbot (with the live chat function): based on artificial intelligence along with integration with external systems, i.e. the QMS queue system and the BB Application system, and its implementation as part of the Main City Portal, the Public Information Bulletin and the City Council Portal (in the case of exercising the option right). 2) Design, execution and implementation of Voicebot: based on artificial intelligence with integration with the QMS queuing system on the Customer's hotline. 3) Restructuring of the Main Urban Portal, including: a) implementation of the multisite architecture with the design, execution and comprehensive implementation within this architecture of the scope of content from the following services: - https://visitbb.pl - https://bbosir.bielsko.pl -…
Show full description
… https://komunikacja.bielsko-biala.pl - https://strazmiejska.bielsko.pl - https://pelnakultura.info (Ordering Party allows implementation on any CMS) b) making necessary module modifications, as well as building new modules within the Main Urban Portal, multisite architecture allowing for implementation and efficient operation of this environment with the Chatbot. 4) Right of option: restructuring of the City Council Portal available at https://rm.bielsko-biala.pl consisting in the design, implementation and comprehensive implementation of the Portal as an independent website together with the implementation of the Chatbot referred to in point 1 above. · The subject of this contract is: 1) Design, execution and implementation of the Chatbot (with the live chat function): based on artificial intelligence along with integration with external systems, i.e. the QMS queue system and the BB Application system, and its implementation as part of the Main City Portal, the Public Information Bulletin and the City Council Portal (in the case of exercising the option right). 2) Design, execution and implementation of Voicebot: based on artificial intelligence with integration with the QMS queuing system on the Customer's hotline. 3) Restructuring of the Main Urban Portal, including: a) implementation of the multisite architecture with the design, execution and comprehensive implementation within this architecture of the scope of content from the following services: • https://visitbb.pl • https://bbosir.bielsko.pl • https://komunikacja.bielsko-biala.pl • https://strazmiejska.bielsko.pl • https://pelnakultura.info (Ordering Party allows implementation on any CMS) b) making necessary module modifications, as well as building new modules as part of the Main Urban Portal, multisite architecture allowing for implementation and efficient operation of this environment with the Chatbot. 4) Right of option: restructuring of the City Council Portal available at https://rm.bielsko-biala.pl consisting in the design, implementation and comprehensive implementation of the Portal as an independent website together with the implementation of the Chatbot referred to in point 1 above.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 8 months (8 awards, most recently September 2025) — by that rhythm the next award was due around May 2026. The last award went to POCZTA POLSKA Spółka Akcyjna.n = 8
- 84% of the bids received came from small and medium-sized enterprises (17 procedures with a bid mix). Sector: 32%.n = 17
- 41% of this buyer's awards went to companies that had already won here before (781 awards since 2015, spread over 348 companies). 59% went to new names.n = 781 awards since 2015
- The award came in at a median 100% of the estimated value (36 awards with both estimate and value) — pricing at the estimate is usually about right here. Sector: 90%.n = 36
- The median procedure drew 2 bids (200 procedures with a bid count); 40% ended with a single bidder. Sector: median 2 bids.n = 200
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
What you must prove — eligibility criteria
Wykonawca spełni warunek na poziomie minimalnym jeżeli wykaże, że posiada a) doświadczenie w budowie systemów portalowych / e-usług, tj. 1 (jedną) usługę polegającą na zaprojektowaniu, wykonaniu i wdrożeniu systemu portalowego (np. portalu informacyjnego, Biul… read in fullcollapse
Tender documents — direct download
Part of a larger project
- wykonanie i wdrożenie systemu portali miejskich z wykorzystaniem sztucznej inteligencji – projekt „Transformacja cyfrowa i ekspansja e-usług w Bielsku-Białej”Deadline 4 Novthis lot
- wykonanie i wdrożenie Portalu Open Data dla Urzędu Miejskiego w Bielsku-Białej w ramach projektu pn.: „Transformacja cyfrowa i ekspansja e-usług w Bielsku-Białej”Deadline 19 Nov
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Spółdzielnia Socjalna Synergia | 42 | 2021–2026 |
| Miejski Zakład Komunikacyjny w Bielsku-Białej Sp. z o.o. | 13 | 2021–2026 |
| ASPAR Sp. z o.o. | 11 | 2023–2025 |
| PreZero Bielsko-Biała S.A. | 10 | 2021–2025 |
| TIMES SZYMKOWSKI i SPÓŁKA Spółka Komandytowo-Akcyjna | 9 | 2022–2025 |
How often this buyer tenders this kind of work
Tactics
When contracts were awarded in this country and sector, usually only one or two bids came in. A solid bid has a real chance here. (Based on 463 completed awards — not a statement about this procedure.)
This procedure allows 8 days between publication and deadline — typical in this country is 18 (median of 9,435 procedures). Much tighter than usual: the first week counts.
Foreign bidders
In Poland · Post & telecom services, 3 contracts went to foreign companies over the last 3 years (of 5,645 recorded awards).
Submission language: Polish.
How to bid
Guide: how to apply on e-Zamówienia (Polen) → Registration, signature, fees — from the operator's bidder manual.
Don't miss the next one
Friedrich finds tenders like this for you — every morning at 7:30, each one checked by Claude (Anthropic) for fit, and he learns from your feedback what your company really does.
Register now