How to bid in this country: portals, deadlines, thresholds →
Purchase and delivery of a CRM system compliant with the requirements of the Ordering Party along with implementation, integration, training and technical support
Zakup i dostawa systemu CRM zgodnego z wymaganiami Zamawiającego wraz z wdrożeniem, integracją, szkoleniem i wsparciem technicznym — original title
Your path to submission
- Deadline: 3 November at 09:00 — 2 days left.
- You submit on eZamówienia — not here and not by e-mail. ↗ Submission via eZamówienia: account required; above the EU threshold a qualified signature, nationally the 'trusted signature' often suffices — check the wording. Sort out account and signature first — not on submission day.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The subject of the order is the purchase and delivery of a CRM (Customer Relationship Management) system and its comprehensive implementation along with integration, in order to ensure professional, consistent and effective communication with customers in all phases of contact - from identification of needs, through offering and transaction, to after-sales service. A detailed description of the subject-matter of the contract is included in the Description of the subject-matter of the contract - Annex 3 to the ToR (OPZ).
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 12 months (4 awards, most recently February 2026) — the next award is due around March 2027 by that rhythm. The last award went to AMG VISION Sp. z o.o.n = 4
- 21% of this buyer's awards went to companies that had already won here before (44 awards since 2021, spread over 35 companies). That is well below the sector norm (39%) — this buyer switches suppliers more often than others.n = 44 awards since 2021
- Not one of the 44 awards with a known winner country has gone to a foreign company so far. Sector average: 3%.n = 44
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| CONNEXX Sp. z o.o. | 6 | 2023–2026 |
| AMG Vision Sp. z o.o. | 3 | 2024–2026 |
| Zakład Usługowy Konserwacja Terenów Zielonych Jacek Wieczorek | 2 | 2024–2025 |
| mTower Sp. z o.o. | 2 | 2023–2025 |
| Era Sp. z o.o. | 2 | 2022–2023 |
How often this buyer tenders this kind of work
Contracting authority contact
Tactics
When contracts were awarded in this country and sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 3,100 completed awards — not a statement about this procedure.)
This procedure allows 19 days between publication and deadline — typical in this country is 18 (median of 9,435 procedures). A normal window for this market.
Foreign bidders
In Poland · IT services, 237 contracts went to foreign companies over the last 3 years (of 12,878 recorded awards) — mostly from Bulgaria, Germany, Belgium.
How to bid
Guide: how to apply on e-Zamówienia (Polen) → Registration, signature, fees — from the operator's bidder manual.
Don't miss the next one
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