Maintenance de la solution Diapason (Gestion de la relation avec les usagers de la Région Grand Est)
France · Dept. 67 · how to bid here →
Your path to submission
- Deadline: 12 October at 10:00 — 32 days left.
- The submission point is stated in the notice (link on the right). Submission via the buyer profile named in the notice (e.g. PLACE/Maximilien): free account required; a signature is usually only demanded from the winning bidder. Sort out account and signature first — not on submission day.
- Offer and evidence in: FRA.
- Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Clement What the numbers say about this buyer
- 117% of the bids received came from small and medium-sized enterprises (59 procedures with a bid mix). Country: 223%.n = 59
- 28% of this buyer's awards went to companies that had already won here before (1,702 awards since 2017, spread over 536 companies). That is well above the national norm (16%) — newcomers have a harder time here than elsewhere.n = 1,702 awards since 2017
- 0% of the bids received came from other countries (59 procedures with a bid mix) — all bidders, not just the winners. Country: 17%.n = 59
- The median procedure drew 5 bids (1,158 procedures with a bid count); 10% ended with a single bidder. Country: median 3.4 bids.n = 1,158
- The award came in at a median 78% of the estimated value (64 awards with both estimate and value) — pricing at the estimate is usually too high here. Country: 87%.n = 64
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 10/09/2026.
Foreign bidders
In France, 48,744 contracts went to foreign companies over the last 3 years (of 841,373 recorded awards) — mostly from Germany, Spain, Italy.
What the buyer is looking for
Le présent accord cadre a pour objet principal la reprise du maintien en conditions opérationnelles de la solution de gestion des usagers nommée Diapason en interne. Il s'agit d'une solution logicielle de type CRM, de l'éditeur Efficy et dont le nom de produit est E-Deal
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in FRA.
Contract
Who has won here before
| Company | Awards | Period |
|---|---|---|
| GIP FCIP | 14 | 2024–2026 |
| GRETA ALSACE SUD | 12 | 2024–2026 |
| ALAJI SAS | 12 | 2024–2026 |
| GRETA NORD ALSACE | 10 | 2024–2026 |
| AFPA ACCES A L'EMPLOI | 9 | 2025–2026 |
How to bid
Guide: how to apply on PLACE — Plateforme des achats de l'État (Frankreich) → Registration, signature, fees — from the operator's bidder manual.
Maintenance de la solution Diapason (Gestion de la relation avec les usagers de la Région Grand Est)