Agreement with one participant for the technical and content-educational support of the local Moodle+Mahara learning environment for AP Hogeschool Antwerpen

✓Such as for award criteria and weighting, the most economically advantageous tender (best price–quality ratio) is selected.

✓Total weighting is 100 points, broken down as: Price (40 points), Technical support (35 points), Educational support (25 points).

✓Technical support (35) is assessed on load testing, core and plugin code management, and technical/operational support including the SLA; the bidder’s description (max 5 A4 pages) is scored 0–5 with half points possible and then scaled to 35. Educational support (25) has two sub‑criteria: 3.1 Expertise in Moodle-based digital course design and didactic guidance (15 points) and 3.2 Accessibility and inclusion (10 points); each has a max 5-page description, assessed on concrete aspects like didactic translation into Moodle, plugin/LTI selection, optimal configuration, knowledge transfer, and making the environment accessible for all students including those with disabilities.

✓Price is scored via TCO formula: (lowest submitted tender / tenderer’s tender) * 40. No variants or options are allowed.

✓Such as for risks and special conditions, the tender must be submitted electronically via the Belgian e‑Procurement platform by 26 November 2026 at 10:00, with a qualified electronic signature on the submission report; paper or email submissions are not allowed.

✓The tender validity period is 120 calendar days from the closing date, which is a derogation from the standard rule.

✓A 5% performance guarantee on the original contract amount (excl.

✓VAT), rounded up to the next ten, must be provided within 30 days of contract conclusion, failing which sanctions under Article 29 of the Royal Decree 14/01/2013 may apply.

✓The contractor must maintain insurance for industrial accidents and civil liability and prove coverage within 30 days and upon request.

❓Penalties are not listed as fixed sums but arise via revision, damages, and termination under the cited Royal Decree provisions.

✓Questions about the procedure may only be asked on the e‑Procurement Forum up to 10 calendar days before the submission deadline; answers must be given at least six days before.

❓There is no warranty period and no site visit requirement mentioned.

✓Such as addressing contradictions or corrections, the English and Dutch versions largely mirror each other; where both appear, they confirm the same rules (e.g. required documents in I.7, award criteria in I.12, contract term in II.9, performance guarantee in II.4).

✓A minor inconsistency exists in the suggested document names for some annexes (e.g.

✓“Moodle‑tenderform” vs “Moodle‑offerteformulier”; “approachplanAC2” vs “planvanaanpakGC2”), but the substantive obligation—to submit those documents with the stated content—remains the same.

✓In case of conflict between bidder’s own general terms and the specifications, the specifications and public procurement legislation prevail, and any conflicting bidder conditions may render the tender null/irregular.

✓Therefore, the applicable statements are those in the special tender specifications and the referenced Belgian and EU legal provisions; bidders’ added conditions or alternative terms do not override them.