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Key management service
Avaintenhallintapalvelu — original title
Your path to submission
- Deadline: 13 November at 11:00 — 12 days left.
- You submit on Hilma — not here and not by e-mail. ↗
- Offer and evidence in: Finnish.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The target of the procurement is a key management service for mechanical and electromechanical locks in service properties owned and managed by the City of Helsinki, as well as the management of lock data in accordance with key security principles. Keys can be access tags, electromechanical keys, mechanical keys, radio transmitters or telephone keys. The service also includes the management of locking information for mechanical locking systems. The estimated maximum value of the acquisition, excluding VAT, is EUR 2.0 million. The estimated value includes two (2) years of the actual contract period as well as two (2) one (1) year option periods. The procurement is carried out as a framework agreement in the order of preference, where two (2) suppliers are selected in the order of preference for the key management service, unless there are fewer suppliers. In a framework agreement, the…
Show full description
… tenderer submitting the most economically advantageous tender is ranked first and the tenderer submitting the second most economically advantageous tender is ranked second. In addition, the customer may purchase, to a minor extent, supplies outside the procurement programme but belonging to the same product and service category and their maintenance work. Suppliers selected for a framework agreement do not have the exclusive right to purchase the subject matter of the framework agreement, but the customer has the right to purchase the same subject matter also outside this framework agreement. A more detailed description of the subject of the contract is given in this invitation to tender and its annexes.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 9 months (7 awards, most recently March 2026) — the next award is due around December 2026 by that rhythm. The last award went to Turvaexpertit Helsinki Oy (0747091-0)//Loihde Trust Oy (0863729-2)//Certego Oy (2127363-0)//Helsingin Lukkokeskus Oy 24h.n = 7
- The award came in at a median 53% of the estimated value (21 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 93%.n = 21
- 25% of this buyer's awards went to companies that had already won here before (473 awards since 2014, spread over 303 companies). 75% went to new names.n = 473 awards since 2014
- The median procedure drew 4 bids (250 procedures with a bid count); 10% ended with a single bidder. Sector: median 3 bids.n = 250
- 4% of awards went to companies from abroad (473 awards with a known winner country). Sector average: 1%.n = 473
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Finnish.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Fujitsu Finland Oy · HELSINGFORS | 7 | 2021–2022 |
| Codemen Oy | 6 | 2021–2024 |
| VeliMark Oy | 5 | 2024–2026 |
| Palmia Oy | 5 | 2022–2024 |
| RTK-Palvelu Oy (FI26593238)//Lassila&Tikanoja Oyj (1680140-0)//Lassila&Tikanoja Oyj (1680140-0)//Lassila&Tikanoja Oyj (1680140-0)//Palmia Oy | 5 | 2021–2024 |
How often this buyer tenders this kind of work
Tactics
When contracts were awarded in this country and sector, usually about 3 bids came in. A normal field for this market. (Based on 552 completed awards — not a statement about this procedure.)
This procedure allows 36 days between publication and deadline — typical in this country is 32 (median of 1,471 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.
Foreign bidders
In Finland · Construction materials, 5 contracts went to foreign companies over the last 3 years (of 820 recorded awards).
Submission language: Finnish.
How to bid
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