How to bid in this country: portals, deadlines, thresholds →

Open procedure for the award of the contract of the contact center service for the management of relations between the consortium and the consortium user

Procedura aperta per l'affidamento dell'appalto del servizio di contact center per la gestione dei rapporti tra il consorzio e l'utenza consortile — original title

ITItaly · Firenze

Your path to submission

Deadline: 9 November at 18:00 — 9 days left.
The submission point is stated in the notice (link on this page).
Offer and evidence in: Italian.
Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.

Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

OPEN PROCEDURE FOR THE CONTRACT OF THE CONTACT CENTER SERVICE FOR THE MANAGEMENT OF RELATIONS BETWEEN THE CONSORTIUM AND CONSORTIUM USE WITHIN THE CONTRACT OF THE INSTITUTIONAL FUNCTIONS WITH PARTICULAR REGARD TO THE TRANSFER CONTRIBUTION (TITLE 12_10_120) · OPEN PROCEDURE FOR THE CONTRACT OF THE CONTACT CENTER SERVICE FOR THE MANAGEMENT OF RELATIONS BETWEEN THE CONSORTIUM AND CONSORTIUM USE (TITLE 12_10_120)

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

BuyerCONSORZIO DI BONIFICA 3 MEDIO VALDARNO - AFFIDAMENTI →

TypeServices

Estimated value€380,000

Published8 Oct 2026

ProcedureOpen procedure

Place of performanceFIRENZE

Type of service

79 · Business services

CPV 79511000 · 79510000 · 79512000 · 79342300 · 79342320 · 79311210

Clement

References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Selection criteria — in the procurement documents

The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Italian.

Tender documents — direct download

⤓

Annex 1

Specifications and annexes at the buyer — usually viewable without registration

⤓

Administrative conditions

The full notice, official wording

Contracting authority contact

Email[email protected]

Deadline — Monday 9 November at 18:00

Tactics

When contracts were awarded in this country and sector, usually about 4 bids came in. A normal field for this market. (Based on 1,789 completed awards — not a statement about this procedure.)

This procedure allows 33 days between publication and deadline — typical in this country is 34 (median of 3,875 procedures). A normal window for this market.

The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.

The rules of the market →

Foreign bidders

In Italy · Business services, 111 contracts went to foreign companies over the last 3 years (of 7,149 recorded awards) — mostly from Germany, Belgium, France.

Submission language: Italian.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents

Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.

This procedure is published on 2 portals

All known sources are notice services. The buyer names the submission point in the notice itself.

TEDNoticethe publishing platform via ANAC PVLNotice

Put together the evidence — in Italian

Certificates, references and your price — as set out in the notice.

Submit via TED — Tenders Electronic Daily before the deadline

Electronic submission — allow time for the portal registration the first time.

To the procurement portal →Official notice on TED →

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