Friedrich & ClementBETA

Zaprojektowanie, wykonanie i wdrożenie systemu portali miejskich z wykorzystaniem sztucznej inteligencji – projekt „Transformacja cyfrowa i ekspansja e-usług w Bielsku-Białej”

Poland · Bielsko-Biała · how to bid here →

Your path to submission

  1. Deadline: 12 October at 10:00 — 9 days left.
  2. The submission point is stated in the notice (link on the right).
  3. Offer and evidence in: POL.
  4. Collect your evidence — use the eligibility analysis above: it lists the requirements and, for known certificates, how to get them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

Clement What the numbers say about this buyer

  • In this sector the buyer awards roughly every 8 months (8 awards, most recently September 2025) — by that rhythm the next award was due around May 2026. The last award went to POCZTA POLSKA Spółka Akcyjna.n = 8
  • 89% of the bids received came from small and medium-sized enterprises (16 procedures with a bid mix). Sector: 32%.n = 16
  • 41% of this buyer's awards went to companies that had already won here before (769 awards since 2015, spread over 342 companies). 59% went to new names.n = 769 awards since 2015
  • The award came in at a median 100% of the estimated value (35 awards with both estimate and value) — pricing at the estimate is usually about right here. Sector: 90%.n = 35
  • The median procedure drew 2 bids (198 procedures with a bid count); 40% ended with a single bidder. Sector: median 2 bids.n = 198

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 02/10/2026.

Clement
When comparable contracts were last awarded here, usually only 2 offers came in — a solid bid has real chances.
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Foreign bidders

In Poland · Post & telecom services, 2 contracts went to foreign companies over the last 3 years (of 5,602 recorded awards).

Submission language: POL.

Typical field: median 2 (from 449 awards).

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

What the buyer is looking for

The subject of this contract is: 1) Design, execution and implementation of Chatbot (with live chat function): based on artificial intelligence along with integration with external systems, i.e. the QMS queue system and the BB Application system and its implementation as part of the Main City Portal, Public Information Bulletin and the City Council Portal (in the case of exercising the right of option). 2) Voicebot design, execution and implementation: based on artificial intelligence along with integration with the QMS queue system on the Customer's helpline. 3) Restructuring of the Main City Portal including: a) implementation of a multisite architecture in it, together with the design, execution and comprehensive implementation of a range of content from the following websites within this architecture: - https://visitbb.pl - https://bbosir.bielsko.pl -…

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… https://komunikacja.bielsko-biala.pl - https://strazemjska.bielsko.pl - https://pelnakultura.info (The Ordering Party allows implementation on any CMS) b) making the necessary modifications to the modules, as well as building new modules as part of the Main Urban Portal, multisite architecture allowing for the implementation and efficient operation of this environment with Chatbot. 4) Right of option: restructuring of the City Council Portal available at https://rm.bielsko-biala.pl consisting in the design, implementation and comprehensive implementation of the Portal as an independent website together with the implementation of the Chatbot referred to in point 1 above.

Machine translation (EU eTranslation) — official wording via the PDF link.

What you must prove — eligibility criteria

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References: services
Wykonawca spełni warunek na poziomie minimalnym jeżeli wykaże, że posiada a) doświadczenie w budowie systemów portalowych / e-usług, tj. 1 (jedną) usługę polegającą na zaprojektowaniu, wykonaniu i wdrożeniu systemu portalowego (np. portalu informacyjnego, Biul… ▸▾
Wykonawca spełni warunek na poziomie minimalnym jeżeli wykaże, że posiada a) doświadczenie w budowie systemów portalowych / e-usług, tj. 1 (jedną) usługę polegającą na zaprojektowaniu, wykonaniu i wdrożeniu systemu portalowego (np. portalu informacyjnego, Biuletynu Informacji Publicznej lub platformy e-usług) obsługującego co najmniej 30 000 aktywnych użytkowników miesięcznie oraz b) doświadczenie we wdrożeniach Sztucznej Inteligencji, tj. 1 (jedną) usługę polegającą na wdrożeniu lub integracji w ramach systemu informatycznego rozwiązań opartych na sztucznej inteligencji (np. chatbot, voicebot, inteligentna wyszukiwarka z wykorzystaniem modeli językowych, systemów konwersacyjnych lub RAG i LLM).
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Security/guarantee required
Requirement texts are quoted in the notice's original language — the official wording is binding.

Contract

BuyerMiasto Bielsko-Biała Urząd Miejski w Bielsku-Białej
TypeServices
Estimated value1.940.278 PLN
Published23 September 2026
CategoryPost & telecom services · CPV 64216200

Who has won here before

CompanyAwardsPeriod
Spółdzielnia Socjalna Synergia422021–2026
Miejski Zakład Komunikacyjny w Bielsku-Białej Sp. z o.o.132021–2026
ASPAR Sp. z o.o.112023–2025
PreZero Bielsko-Biała S.A.102021–2025
TIMES SZYMKOWSKI i SPÓŁKA Spółka Komandytowo-Akcyjna92022–2025
From 17.9M documented awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this

20211
20223
20242
20252
20266

Who knows the rhythm prepares instead of reacting.

·
days until the deadline — Monday 12 October at 10:00

How to bid

Guide: how to apply on e-Zamówienia (Polen) → Registration, signature, fees — from the operator's bidder manual.

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.

Tender documents — direct download

Specifications and annexes hosted by the buyer — usually accessible without registration.
Friedrich finds tenders like this for you — every morning at 7:30, and he learns from your feedback.
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