Prestation de pré accueil téléphonique pour le Service National d'Accueil Téléphonique de l'Enfance en Danger (SNATED)

Your path to submission

1. Deadline: 2 October at 10:00 — 25 days left.
2. The submission point is stated in the notice (link on the right). Submission via the buyer profile named in the notice (e.g. PLACE/Maximilien): free account required; a signature is usually only demanded from the winning bidder. Sort out account and signature first — not on submission day.
3. Offer and evidence in: FRA.
4. Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.

Foreign bidders

In France, 48,744 contracts went to foreign companies over the last 3 years (of 841,373 recorded awards) — mostly from Germany, Spain, Italy.

What the buyer is looking for

La présente consultation a pour objet de mettre à disposition du GIP des agents formés à l'accueil téléphonique, afin de réceptionner les appels adressés au 119 (service national d'accueil téléphonique pour l'enfance en danger), d'effectuer une première évaluation des appels et d'orienter les appelants vers un écoutant du 119 ou d'autres dispositifs adaptés.

Selection criteria — in the procurement documents

The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in FRA.

Contract

How to bid

Guide: how to apply on PLACE — Plateforme des achats de l'État (Frankreich) → Registration, signature, fees — from the operator's bidder manual.

Tender documents — direct download

Official notice