Servicio de externalización de procesos de soporte administrativo y operativo
Spain · Madrid · how to bid here →
Your path to submission
- Deadline: 9 October at 08:00 — 30 days left.
- You submit on PLACSP — Plataforma de Contratación del Sector Público — not here and not by e-mail. ↗ Submission via the Plataforma de Contratación (PLACSP): registration plus a recognised digital certificate / eIDAS signature — as an EU bidder, arrange this early; it typically takes days. Sort out account and signature first — not on submission day.
- Offer and evidence in: SPA.
- Collect your evidence — use the eligibility analysis above: it lists the requirements and, for known certificates, how to get them.
Clement What the numbers say about this buyer
- 256% of the bids received came from small and medium-sized enterprises (47 procedures with a bid mix). Sector: 85%.n = 47
- In this sector the buyer awards roughly every 1 months (77 awards, most recently August 2026) — the next award is due around October 2026 by that rhythm. The last award went to NTT DATA SPAIN, S.L.U..n = 77
- 75% of this buyer's awards went to companies that had already won here before (1,205 awards since 2022, spread over 254 companies). That is well above the sector norm (46%) — newcomers have a harder time here than elsewhere.n = 1,205 awards since 2022
- The award came in at a median 60% of the estimated value (1,013 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 92%.n = 1,013
- The median procedure drew just one bid (197 procedures with a bid count); 65% ended with a single bidder. Sector: median 2 bids.n = 197
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 09/09/2026.
Foreign bidders
In Spain · IT services, 145 contracts went to foreign companies over the last 3 years (of 30,035 recorded awards) — mostly from Germany, Italy, France.
Typical field: median 5 (from 6 awards).
What the buyer is looking for
Servicio de externalización de procesos de soporte administrativo y operativo. El objeto de la presente licitación es la contratación de un servicio de BPO (Business Process Outsourcing) administrativo y operativo que tendrá como objetivo la ejecución, seguimiento y control de todas las actividades y tareas propias del soporte corporativo (Back Office) descritas con detalle en el pliego técnico..
What you must prove — eligibility criteria
From the notice of the same procedure on TED — Tenders Electronic Daily.
Contract
Who has won here before
| Company | Awards | Period |
|---|---|---|
| MONTERO ARAMBURU & GÓMEZ-VILLARES ATENCIA, S.L.P. · SEVILLA | 197 | 2023–2026 |
| TARSSO ABOGADOS, SL | 151 | 25–2026 |
| CMS Albiñana & Suárez de Lezo | 79 | 2023–2026 |
| UTE Asigno Lener · MADRID | 65 | 2023–2026 |
| Estudio Jurídico Ejaso S.L. | 32 | 2023–2026 |
How often this buyer tenders this
Who knows the rhythm prepares instead of reacting.
How to bid
Guide: how to apply on PLACSP — Plataforma de Contratación del Sector Público (Spanien) → Registration, signature, fees — from the operator's bidder manual.
Servicio de externalización de procesos de soporte administrativo y operativo