Migration TK-System Open Scape Voice inkl. Applikationen für die Stadt Münster - citeq

Your path to submission

Deadline: 6 October at 05:30 — 24 days left.
You submit on Vergabemarktplatz (cosinex) — not here and not by e-mail. ↗ Free bidder account on the cosinex platform required (created instantly); offers go through the bidding tool, usually plain text form suffices — no qualified signature. Sort out account and signature first — not on submission day.
Collect your evidence — use the eligibility analysis above: it lists the requirements and, for known certificates, how to get them.

Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

Clement What the numbers say about this buyer

In this sector the buyer awards roughly every 2 months (19 awards, most recently August 2026) — the next award is due around October 2026 by that rhythm. The last award went to SST-Schultafel Service Team.n = 19
64% of this buyer's awards went to companies that had already won here before (824 awards since 2023, spread over 291 companies). That is well above the sector norm (42%) — newcomers have a harder time here than elsewhere.n = 824 awards since 2023
The median procedure drew 3 bids (824 procedures with a bid count); 40% ended with a single bidder. Sector: median 2 bids.n = 824
The award came in at a median 100% of the estimated value (127 awards with both estimate and value) — pricing at the estimate is usually about right here. Sector: 98%.n = 127
Across 20 procedures with structured selection criteria, this buyer most often required: Financial ratio required (20 of 20), References: works (20 of 20), Minimum annual headcount (19 of 20), Professional register enrolment (17 of 20).n = 20

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 11/09/2026.

Clement

References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Foreign bidders

In Germany · Radio, TV & communications, 50 contracts went to foreign companies over the last 3 years (of 6,247 recorded awards) — mostly from Austria, Netherlands, Italy.

Typical field: median 3 (from 19 awards).

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

What the buyer is looking for

Der AG schreibt die Beschaffung von Server Hardware, Hypervisor, Storage (vSAN), Netzwerkswitche und die Durchführung des Softwareupdates der Open Scape Voice V10 auf das aktuelle Release V11 inkl. aller angeschlossenen Applikationen. Im Rahmen der Migration soll der Hypervisor VM-Ware gegen Proxmox ersetzt werden. Da das vorhandene Open Scape Contact Center nicht auf Proxmox virtualisierbar ist und auch vom Hersteller Mitel nicht mehr weiterentwickelt wird, soll die Migration auf das Mitel CX Contact Center erfolgen. Außerdem soll die Wartung des Systems inkl. Softwarewartung übernommen werden. Im Rahmen der Wartung müssen folgende Leistungen erbracht werden: - Wartung, inkl. Softwarewartung der TK-Systeme, inkl. DECT - Branches - Session-Border-Controler - UC-System mit Voicemail, CTI, One Number Service, Webcollaboration - Alarmserver (newvoice) - Netzwerkkomponenten zur Verbindung…

Show full description

… der TK-Systeme - Server- & Storage-Systeme zur Virtualisierung und Datensicherung der TK-Systeme und Applikationen - Betrieb der Serversysteme & Storage, inkl. Betriebssystem - Remote Service 7x 24 x 365 - On Site-Service - Patch-Management & Release-Management - Incident-Management Zusätzlich werden Leistungen als Kauf, Montage und Wartung zur Erweiterung bzw. Austausch von TK-Komponenten als Warenkorb über die Vertragslaufzeit abgefragt. Die Leistung müssen spätestens zum 01.04.2027 erbracht werden. Notwendige Maßnahmen zur Übernahme der Wartung z.B. - Migration der Bestands Systeme - Einarbeitung in die Systemdokumentation und Systeme - OnBoarding von Mitarbeitern - Einrichtung von Remote Zugängen auf Seiten des AN, damit die Fernwartungszugänge des AG verwendet werden können - Registrierung / Umregistrierung des Servicepartners beim Hersteller müssen vom AN vollumfänglich vor der Serviceübernahme erfolgen. - Der AN liefert mit Angebotsabgabe einen Migrationsplan mit Meilensteinen

Description as published (DE).

Eligibility analysis from the tender documents

Contract

BuyerStadt Münster - Zentrale Rechtsdienstleistungen und Vergabemanagement

TypeSupplies

Estimated valuevalue not published

Published31 August 2026

CategoryRadio, TV & communications · CPV 32570000

Who has won here before

Company	Awards	Period
Bolte KG	16	2023–2026
Heizungsbau Gerle GmbH · Dülmen	13	2024–2026
Karl-Heinz Menzel GmbH · Wettringen	12	2025
Hensel Elektroanlagenbau	10	2023–2025
Bartmann + Westmeier GmbH · Sendenhorst	8	2025–2026

From 13.7M documented awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this

20238

20244

202533

202613

Who knows the rhythm prepares instead of reacting.

days until the deadline — Tuesday 6 October at 05:30

How to bid

Read the full notice — Original + documents

Goes directly to this tender on Öffentliche Vergabe (Datenservice). The full specification and all annexes are there.

Tender documents — direct download

Tender documents from the buyer ↗

Specifications and annexes hosted by the buyer — usually accessible without registration. From the Vergabemarktplatz (cosinex) version of this same notice.

Official notice

Öffentliche Vergabe (Datenservice) ↗Notice

Vergabemarktplatz (cosinex) ↗Submission portal

Tenders like this, every morning at 7:30 in your inbox.