How to bid in this country: portals, deadlines, thresholds →

Mystery Shopper Surveys

Enquêtes client mystère — original title

BEBelgium

Your path to submission

Deadline for requests to participate: 4 November at 13:00 — 4 days left. Two-stage procedure: by this deadline you submit a request to participate (proof of eligibility). Only shortlisted firms are then invited to submit a tender.
You submit on BDA / e-Procurement Belgium — not here and not by e-mail. ↗
Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.

Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

Accord-cadre pour la réalisation des mesures « Surveys client mystère » pour le réseau de la STIB (métro, tram, bus, arrêts, stations, contrôle des titres de transport, accessibilité) Plots / Lots: Réalisation des mesures « Surveys client mystère » pour le réseau de la STIB (métro, tram, bus, arrêts, stations, contrôle des titres de transport, accessibilité)

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

BuyerSTIB - Société des Transports Intercommunaux de Bruxelles / MIVB - Maatschappij voor het Intercommunaal vervoer →

TypeServices

Estimated valuevalue not published

Published30 Sept 2026

Procedureneg_w_call_25

Type of service

79 · Business services

CPV 79310000

Clement

References and certificates from your home country count fully across the EU — that is what European procurement law is for.

How often this buyer tenders this kind of work

2024

2025

2026

22 procedures in this category since 2019. Public procurement repeats itself — those who know the rhythm prepare instead of reacting.

Deadline — Wednesday 4 November at 13:00

Deadline for requests to participate

Tactics

When contracts were awarded in this country and sector, usually 5 or more bids came in. Many compete here — price and references decide. (Based on 2,001 completed awards — not a statement about this procedure.)

This procedure allows 35 days between publication and deadline — typical in this country is 34 (median of 3,181 procedures). A normal window for this market.

The rules of the market →

Foreign bidders

In Belgium · Business services, 729 contracts went to foreign companies over the last 3 years (of 3,120 recorded awards) — mostly from France, Germany, Italy.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents

Goes directly to this tender on BDA / e-Procurement Belgium. The full specification and all annexes are there.

Put together the evidence

Certificates, references and your price — as set out in the notice.

Submit via BDA / e-Procurement Belgium before the deadline

Electronic submission — allow time for the portal registration the first time.

To the procurement portal →

We pull data from millions of notices. If the link here does not work, report it — we will find the right one.

Don't miss the next one

Friedrich finds tenders like this for you — every morning at 7:30, each one checked by Claude (Anthropic) for fit, and he learns from your feedback what your company really does.