Jak składać oferty w tym kraju: platformy, terminy, progi →
Zamówienie publiczne na usługi dotyczące wdrożenia i eksploatacji platformy zarządzania szkoleniami zorientowanej na LXP
Marché public de services relatif à l’implémentation et l’exploitation d’une plateforme de gestion des formations orientée LXP — tytuł oryginalny
Państwa droga do złożenia oferty
- Termin składania wniosków o dopuszczenie do udziału: 20 stycznia 2027 12:00 — zostało 80 dni. Postępowanie dwuetapowe: do tego terminu składa się wniosek o dopuszczenie do udziału (dokumenty potwierdzające spełnienie warunków). Ofertę składają tylko wykonawcy zaproszeni po kwalifikacji.
- Ofertę składają Państwo na BDA / e-Procurement Belgium — nie u nas i nie e-mailem. ↗
- Oferta i dokumenty w języku: francuski.
- Proszę skompletować dokumenty i skorzystać z analizy na tej stronie: wymienia warunki, a przy znanych zaświadczeniach drogę ich uzyskania.
Czego szuka zamawiający
Le présent marché est un marché de services relatif à l’implémentation et la mise à disposition d’une solution de gestion des formations afin que l’EAP et les services de formation de ses administrations clientes puissent remplir leurs différentes missions. Il est donc attendu: • Une solution de type LMS permettant l’exécution du métier de l’adjudicateur a minima telle qu’avant l’attribution du présent marché. La description du contexte métier, des processus actuels et des attentes futures est détaillée dans le présent cahier spécial des charges ; • Roztwór L’implémentation de la nouvelle i ce compris les intégrations avec d’autres systèmes ; • L’hébergement de la nouvelle roztwór ; • Les maintenances générale et évolutive de la solution et de ses éventuelles adaptacje futures ; • Le support à la configuration, l’utilisation et l’évolution de la solution ; • La reprise des données de la…
Pokaż pełny opis
… plateforme actuelle de l’EAP (Bealink) ; • Les redevances mensuelles nécessaires à l’exploitation de la solution ; • Des prestations à la demande de consultance et de support pour poursuivre l’amélioration continuous des processus de gestion de formations ou pour adresser d’éventuels futurs nouveaux besoins ; • Des prestations de formation à l’utilisation de la nouvelle solution pour des utilisateurs-clés ; - opinie, recenzje użytkowników, ekspertów, porównanie cen. - alaTest.pl • En option exigée, l’implémentation et les redevances mensuelles donnant accès à des fonctionnalités supplémentaires regroupées dans le package « LXP » dans le présent cahier des charges et d’éventuels futurs nouveaux besoins ; • I opcja exigée, l’accompagnement et l’assistance à la migration vers la nouvelle solution qui sera choisie, y compris les export/reprises de données (réversibilité en fin de marché). · Les clauses techniques du présent cahier spécial des charges décrivent les exigences relatives à la solution, au projet d'implémentation envisagé, à la maintenance de la solution et à la réversibilité oraz fin de marché. » Le soumissionnaire est responsable de la capacité de la solution qu'il proponują à répondre aux attentes de l’EAP telles que formulées dans le présent CSC.
Zamówienie
Rodzaj zamówienia
Clement Co liczby mówią o tym zamawiającym
- 8% zamówień trafiło do firm z zagranicy (24 zamówień ze znanym krajem wykonawcy). Średnia branżowa: 29%.n = 24
- Mediana: 3 ofert na postępowanie (21 postępowań z liczbą ofert); w 10% został jeden oferent. Branża: mediana 5 ofert.n = 21
- 9% zamówień tego zamawiającego trafiło do firm, które już wcześniej tu wygrały (24 zamówień od 2024, rozłożonych na 20 firm). 91% trafiło do nowych firm.n = 24 udzielonych zamówień od 2024
Na podstawie udokumentowanych zamówień tego zamawiającego; wartości porównawcze z tej samej branży i kraju. To nie prognoza ani porada prawna. Stan na 01.11.2026.
Dokumentacja przetargowa w skrócie
Najważniejsze z dokumentacji przetargowej, sprawdzone zdanie po zdaniu z dokumentami. Przy ofercie liczą się oryginalne dokumenty.
Napędzane przez eBriefing – technologia językowa UE. Friedrich jest niezależną usługą, a nie ofertą UE.
✓ potwierdzone w dokumentach · ❓ nie znaleziono w dokumentach lub informacja ogólna · Dostępne w języku: angielski.
Public service contract for an LXP‑oriented training management platform (EAP, Wallonie‑Bruxelles)
The input text concerns a Belgian public service contract launched by the École d’administration publique Wallonie‑Bruxelles (EAP) for the implementation and operation of a platform for training management oriented “LXP” (Learning Experience Platform).
It is clearly written from the point of view of Belgian public procurement law (laws of 17 June 2016 and 2013, AR 18 April 2017, AR 14 January 2013, etc.), and refers to Wallonia and the Fédération Wallonie‑Bruxelles (FWB), as well as Belgian regulations on RGPD, NIS2, accessibility and AI.
No other countries are mentioned.
Firstly, as background, the contract is a service contract, awarded through a “procédure concurrentielle avec négociation”, without lots and with electronic submission only via the Belgian e‑Procurement portal.
The object is the implementation and exploitation of a new LMS/LXP solution, including hosting, maintenance, support, data migration from the current Bealink platform, and options for LXP functionalities and migration/reversibility.
The market has an initial duration of 48 months, reconductible four times for 12 months, i.e. up to 96 months, justified by the complexity and investment linked to the new solution.
Concerning what the bidder must submit and qualification requirements, the text specifies that participation starts with a “demande de participation” including a DUME (ESPD) where the bidder declares not being in exclusion and meeting qualitative selection criteria.
Each member of a group of economic operators and each supporting third party must provide its own DUME.
For the offer phase, the bidder must submit: a signed offer form (Annexe 1), a completed price inventory (Annexe 2), a references form for projects (Annexe 3), CVs using the provided template (Annexe 4), statutory documents and mandates/procurations showing who can sign, recent fiscal and social compliance attestations for non‑Belgian bidders, extracts from the criminal record as described in Annexe 5, a detailed technical and functional proposal following the prescribed structure, and annexes including a data‑processing subcontracting convention.
For functionalities, the bidder must use Annexe 14 (indispensable requirements) and Annexe 16 (prioritary functionalities) and provide, under pain of nullity, one or more screenshots plus explanatory text for each indispensable functionality.
Minimum requirements include meeting all indispensable functional requirements (non‑regularisable: failure causes nullity of the offer) and satisfying capacity criteria in the selection phase.
Pokaż wszystkie (58)
Regarding the scope of the contract, the market is structured in posts: Poste 1 (implementation and paramétrage LMS), Poste 2 (exploitation/redevance logicielle, including cloud hosting and maintenance), Poste 3 (support, consultance and client follow‑up); plus two mandatory options: Poste 4 (LXP implementation and exploitation with licence brackets) and Poste 5 (assistance and support for migration and end‑of‑contract reversibility).
The solution must at least support the current EAP training context and processes, cover LMS and optional LXP, host data (users, formations, contents, catalogues, etc.), and integrate with external systems (e.g.
Ulis, Cornerstone, Microsoft 365, SSO).
The duration is up to 96 months, and the financial envelope is 1,185,284.52 EUR HTVA (1,434,194.26 EUR TVAC).
Price structure is mixed: global prices for implementations and monthly redevances; unit prices (“bordereau”) for on‑demand consultance, support, and migration/reversibility.
As for award criteria and weighting, the offers are evaluated on cost (60 points) and quality (40 points).
The cost score is calculated from the total TVAC of the inventory over the 96‑month scenario, using a proportional formula where the lowest total gets 60/60.
The inventory simulates complete implementation, recurring LMS and mandatory LXP licence fees (for a pivot range of 30,001–35,000 active users), estimated assistance and consultance, and migration/reversibility.
Quality (40 points) is split as follows: 30 points for functional requirements (24 for prioritary functionalities assessed via demo scenarios and usability; 6 for desired functionalities evaluated on a test environment) and 10 points for collaboration and non‑functional requirements (6 points for project methodology, governance, guarantees, maintenance, support, data migration, services at request, migration and reversibility; 4 points for non‑functional and technical architecture, general requirements, SLA, system requirements).
Offers scoring less than 28/40 on quality are discarded.
Demonstrations (seven scenarios) and a two‑month access to a test platform are mandatory for regular offers.
The economically most advantageous offer is the one with the highest combined score.
Concerning risks and special conditions, the market includes: a 5% financial cautionnement (guarantee) to be constituted within 30 days of contract conclusion, covering good execution and extended automatically in case of reconduction; possible advances of 20% on implementation posts, with repayment mechanisms in case of measures of office or termination; strict confidentiality obligations with a contractual indemnity of 20% of the contract amount in case of breach and possible 3‑year exclusion; RGPD and NIS2 obligations and data‑processing contracts for sub‑processors; strong requirements on digital accessibility (WCAG 2.2 AAA, EN 301 549), with mandatory external audit and remediation at the bidder’s expense; penalties for non‑respect of SLA (0.1% of initial contract amount per calendar day of delay, 350 EUR per week for missing quarterly SLA reporting, 750 EUR per 0.1% unavailability tranche); and detailed reception procedures (provisional and definitive) derogating from art. 156 RGE, with reporting obligations and guarantee periods.
Subcontracting is allowed without chain limitation but the adjudicator remains solely responsible; subcontractors proposed in the offer should be used unless authorised changes, and if third‑party capacities are used for minimum requirements, the corresponding part of the contract must be subcontracted to that entity.
The validity period of the offer is 270 calendar days from the submission deadline; questions must be asked via the e‑Procurement forum in time to allow a response at least six working days before the offer deadline.
No site visit is mentioned; interactions occur through demos, tests, and meetings.
On contradictions or corrections, the text sets a clear rule: if the bidder finds errors or omissions in the price inventory (quantities forfaitaires or presumed quantities), they may correct them but must annex a justification note to their offer.
If errors or omissions in the CSC make it impossible to price or to compare offers, the bidder must notify the contracting authority via the e‑Procurement forum at the latest 10 days before the final date for receipt of offers; the authority may then rectify the CSC and extend the deadline.
For reception, any contrary provisions in the bidder’s offer are deemed null, and requests for reception must be sent by email as specified.
It is also explicitly stated that the market does not derogate from the AR 14 January 2013 RGE (despite a table mention “Dérogation(s) … Oui (art. 156)”, the body clarifies there is no derogation overall, while the reception modalities themselves constitute a specific derogation to art. 156), and that by submitting an offer the bidder waives its own general or special conditions.
Thus, in case of conflicting statements, the CSC and its annexes, together with the applicable Belgian legislation, prevail over the bidder’s documents.
Answers on the required criteria
Must securities be provided (bid bond, performance or warranty guarantee)? If so: which, in what amount and by when?
Regarding securities, such as, performance guarantees, the contract explicitly requires a **cautionnement** (performance security) and provides for **advances**.
The contractor must constitute a cautionnement equal to **5% of the estimated contract amount** (rounded up to the next ten euros), within **30 days from the conclusion of the contract**; it is released only after full and definitive execution and is automatically prolonged if the contract is reconducted.
There is no separate bid bond mentioned.
Advances of **20%** are granted for implementation posts if the contractor issues an advance invoice within **15 calendar days** from contract conclusion (for LMS implementation and corresponding orders for implementation options); the advance is settled on the final invoice.
A specific “warranty guarantee” as a separate security is not foreseen, but there is a **minimum 30‑day guarantee period** after provisional acceptance before definitive acceptance is granted.
Is subcontracting allowed? If so: with which limits and which disclosure duties?
On subcontracting, such as, IT hosting or specialist services, **subcontracting is allowed** and the subcontracting chain is **not limited**, but there are clear constraints and disclosure duties.
The contractor remains solely responsible to the contracting authority; the authority has no direct contractual link with subcontractors.
The contractor must use the **subcontractors proposed in its offer**, unless the authority approves a change.
A subcontractor may **not** re‑subcontract the **entire** portion entrusted to it nor keep only coordination.
If the contractor relies on the **technical/professional capacity of a third entity** to meet minimum requirements, it **must subcontract** to that entity the part of the contract requiring that capacity.
In terms of disclosure, the offer must include a **list of subcontractors** (name, address, company number, DPO/contact, activities and location) as part of the data‑processing agreement; any “sub‑processor” under the RGPD must be bound by a contract mirroring the same data‑protection obligations as between EAP and the main contractor.
Is there a site visit, and is attendance mandatory? If so: when?
Concerning site visits, the procedure does not provide a classical “site visit” of premises.
Instead, there is an **“organisation de la journée de démo”** (Annexe 18), that is, a **demo day** where shortlisted tenderers are **invited to present their solution** based on seven scenarios, and access to a **test environment for two months** is also required.
The text states that, after selection and initial regularity checks, “les soumissionnaires restants seront invités à la journée de démo et à donner accès à un environnement de test” and the demos are scheduled **during the first three weeks of March 2027**; evaluations on the test platform occur **from 1 March to 30 April 2027**.
In which language must the tender and the supporting documents be submitted, and are documents in other languages accepted?
As to language requirements, such as, the language of the offer, the **language of the contract is French**.
The text states that **the offer and all annexed documents must be written in French**, and all written and oral relations between the contracting authority and the contractor are **exclusively in French**.
It does not provide any acceptance regime for documents in other languages, so documents in another language are not foreseen as admissible; any supporting documentation must be in French (or, at minimum, accompanied by French versions consistent with this requirement).
How long is the bidder bound by the tender (validity period), and is there a deadline for bidder questions? If so: until when?
Regarding tender validity and bidder questions, such as, clarification requests, the **validity period** is clearly set: the bidder is bound by its offer for **270 calendar days from the tender submission deadline** (i.e. 270 days from 20 January 2027).
Negotiations and the submission of the Best And Final Offer (BAFO) must occur **within this validity period**.
For questions, the CSC specifies that all questions must be submitted **via the e‑Procurement forum**, and the authority will publish answers progressively **and at the latest six working days before the ultimate deadline for submission**, provided the questions were asked “en temps utile.” Separately, if a bidder identifies errors or omissions in the CSC that prevent pricing or comparison of offers, it must notify the contracting authority through the e‑Procurement forum **no later than 10 days before the deadline for receipt of offers**, so at the latest **10 days before 20 January 2027**; the authority may then correct the CSC and extend the submission deadline.
Further details
Public service contract for an LXP-oriented training management platform (EAP Wallonie-Bruxelles)
The input text is a Belgian public procurement “cahier spécial des charges” for a services contract (implementation and operation of an LMS/LXP training platform) launched by the École d’administration publique Wallonie‑Bruxelles (EAP).
It is governed explicitly by Belgian law (loi du 17 juin 2016, AR 18 avril 2017, AR 14 janvier 2013, etc.), so all rules and procedures described reflect the legal and administrative framework of Belgium.
As background, the contract is a competitive procedure with negotiation for a long‑term LMS/LXP solution (initial 48 months, reconductible up to 96 months).
The tender must be submitted electronically via the Belgian e‑Procurement platform by 20 January 2027 at 12:00, and the award is based on the economically most advantageous offer, combining cost and quality criteria, with functional demonstrations and a test environment.
Wiążąca jest wyłącznie dokumentacja zamawiającego. Stan: 30.10.2026
Kryteria kwalifikacji — przez JEDZ
Zamawiający wskazał w ogłoszeniu, że zdolność wykazuje się przez jednolity europejski dokument zamówienia (JEDZ); konkretne wymagania znajdują się w dokumentach zamówienia. Analiza dokumentów poniżej je stamtąd wydobywa — oferta i dokumenty w języku Francuski.
Analiza warunków udziału z dokumentacji
Dokumenty zamówienia — pobieranie bezpośrednie
Kto dotąd wygrywał u tego zamawiającego
Wszystkie rodzaje zamówień tego zamawiającego — nie tylko ta branża. Miasto kupuje oprogramowanie i wozy strażackie w tym samym dziale zamówień.
| Wykonawca | Udzielone zamówienia | Okres |
|---|---|---|
| CAMINOS DEVELOPMENT | 2 | 2025–2026 |
| MANAGEMENT et PEOPLE DEVELOPMENT | 2 | 2025 |
| PILOTE | 1 | 2025 |
| MOMENTO | 1 | 2026 |
| PFR FORMATIONS | 1 | 2025 |
Jak często ten zamawiający ogłasza takie zamówienia
Taktyka
Gdy udzielano zamówień w tym kraju i tej branży, zwykle wpływało 5 i więcej ofert. Startuje tu wielu wykonawców — decydują cena i referencje. (Na podstawie zakończonych udzieleń: 1480 — nie dotyczy tego postępowania.)
To postępowanie daje 87 dni między publikacją a terminem — w tym kraju zwykle 34 (mediana z 3233 postępowań). Znacznie dłużej niż zwykle — czas na staranną, a nie pośpieszną ofertę.
Oferenci zagraniczni
W kategorii Belgia · Usługi informatyczne firmy zagraniczne wygrały 537 zamówień w ciągu 3 lat (z 2133 odnotowanych) — głównie: Francja, Niemcy, Luksemburg.
Język oferty: Francuski.
Jak złożyć ofertę
Proszę nie przegapić następnego
Friedrich znajduje takie przetargi dla Państwa — codziennie o 7:30, każdy sprawdzony przez Claude (Anthropic), i uczy się z Państwa opinii, czym naprawdę zajmuje się Państwa firma.
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