How to bid in this country: portals, deadlines, thresholds →
Procurement of license acquisition of use, configuration, implementation, integration and technical support of a virtual assistant solution for health consultation based on artificial intelligence for "MUTUALIA", Mutual Collaborator with Social Security No. 2
Contratación de adquisición de licencia de uso, configuración, implantación, integración y soporte técnico de una solución de asistente virtual para consulta sanitaria basada en inteligencia artificial para "MUTUALIA", Mutua Colaboradora con la Seguridad Social Nº 2 — original title
Your path to submission
- Deadline: 27 November at 14:00 — 26 days left.
- You submit on PLACSP — Plataforma de Contratación del Sector Público — not here and not by e-mail. ↗ Submission via the Plataforma de Contratación (PLACSP): registration plus a recognised digital certificate / eIDAS signature — as an EU bidder, arrange this early; it typically takes days. Sort out account and signature first — not on submission day.
- Offer and evidence in: Spanish.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
Procurement of license acquisition of use, configuration, implementation, integration and technical support of a virtual assistant solution for health consultation based on artificial intelligence for "MUTUALIA", Mutual Collaborator with Social Security No. 2
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 3 months (37 awards, most recently July 2026) — by that rhythm the next award was due around October 2026. The last award went to MAKESOFT TECHNOLOGIES, SL.n = 37
- 51% of this buyer's awards went to companies that had already won here before (5,648 awards since 2017, spread over 980 companies). 49% went to new names.n = 5,648 awards since 2017
- 85% of the bids received came from small and medium-sized enterprises (108 procedures with a bid mix). Sector: 51%.n = 108
- The median procedure drew just one bid (4,873 procedures with a bid count); 98% ended with a single bidder. Sector: median 2 bids.n = 4,873
- The award came in at a median 82% of the estimated value (392 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 88%.n = 392
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
What you must prove — eligibility criteria
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| EL CORTE INGLES S.A. (MURCIA) | 166 | 2023–2025 |
| CIRUGIA Y MEDICINA, S.A. | 70 | 2023–2026 |
| BOTIQUIN SANS, S.L | 65 | 2021–2026 |
| ADV Informática | 58 | 2021–2025 |
| B. BRAUN MEDICAL, S.A. · RUBI | 55 | 2023–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually only one or two bids came in. A solid bid has a real chance here. (Based on 3 completed awards — not a statement about this procedure.)
This procedure allows 30 days between publication and deadline — typical in this country is 26 (median of 7,730 procedures). A normal window for this market.
Foreign bidders
In Spain · Software & IT systems, 74 contracts went to foreign companies over the last 3 years (of 16,762 recorded awards) — mostly from Germany, Italy, France.
Submission language: Spanish.
How to bid
Guide: how to apply on PLACSP — Plataforma de Contratación del Sector Público (Spanien) → Registration, signature, fees — from the operator's bidder manual.
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