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Provision of technical support service for Red Hat software owned by the Ordering Party and delivery of training licenses for Red Hat technology
Zapewnienie usługi wsparcia technicznego dla posiadanego przez Zamawiającego oprogramowania Red Hat oraz dostawa licencji szkoleniowych dla technologii Red Hat — original title
Your path to submission
- Deadline: 17 November at 12:00 — 16 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Polish.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
1. The subject of the contract is the provision of technical support services for the Red Hat software owned by the Ordering Party and the supply of training licenses for Red Hat technology. As part of the subject of the contract, the Ordering Party determines the basic scope and the optional scope, the use of which is not the obligation of the Ordering Party and depends on its current needs. The order executed under the option is a unilateral right of the Ordering Party, therefore the non-use of the option by the Ordering Party does not constitute a basis for the Contractor to pursue any claims against the Ordering Party. 2. The Contractor shall provide the Ordering Party with: 2.1. the basic contract: 1) Technical support for the Red Hat software owned by the Ordering Party (Table No. 1 in Chapter II of the Terms of Reference - OPZ) for a period of 12 months, for the needs of the…
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… Private Cloud operated by the Ordering Party; 2) delivery of training licenses, under the Red Hat Learning Subscription (RHLS220) or equivalent, for the following platforms: a. OpenStack – 2 pcs. b. Ceph – 2 pcs. c. OpenShift, AAP – 2 pcs.; 2.2. Optional Order I (Option I): 1) Technical support for the Red Hat software owned by the Ordering Party (Table No. 1 in Chapter II of the Terms of Reference - OPZ) for a period of 12 months, for the needs of the Private Cloud operated by the Ordering Party; 2) delivery of training licenses, under the Red Hat Learning Subscription (RHLS220) or equivalent, for the following platforms: a. OpenStack – 2 pcs. b. Ceph – 2 pcs. c. OpenShift, AAP – 2 pcs.; 2.3. Optional Order II (Option II): 1) Technical support for the Red Hat software owned by the Ordering Party (Table No. 1 in Chapter II of the Terms of Reference - OPZ) for a period of 12 months, for the needs of the Private Cloud operated by the Ordering Party; 2) delivery of training licenses, under the Red Hat Learning Subscription (RHLS220) or equivalent, for the following platforms: a. OpenStack – 2 pcs. b. Ceph – 2 pcs. c. OpenShift, AAP – 2 pcs. 3. The subject-matter of the contract is described in detail in Chapter II of the ToR – Description of the subject-matter of the contract. 4. Pursuant to Article 139 of the Public Procurement Act, the contracting authority provides for an inverted order in which tenders are to be evaluated, i.e. it will first examine and evaluate the tenders and then make a qualitative selection of the economic operator whose tender has been ranked highest as regards the absence of grounds for exclusion and compliance with the conditions for participation in the procedure. 5. The Ordering Party is the controller of personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.4.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, hereinafter referred to as "GDPR". 6. The Contractor submits an offer via the e-Procurement Platform of the Public Procurement Office -https://ezamówienia.gov.pl/pl/. 7. The Contracting Authority stipulates that, in accordance with Article 257 of the Public Procurement Act, it may cancel the procurement procedure if the public funds which the Contracting Authority intended to use to finance the contract are not granted to it. 8. The Contracting Authority informs that before opening tenders in accordance with Art. 4 of the Public Procurement Act will indicate the amount it intends to allocate to the performance of the contract within the guaranteed (basic) scope, for the purposes of verifying whether the condition for invalidating the procedure referred to in Article 255(3) of the Public Procurement Act has been updated, the Contracting Authority will take into account the amount at its disposal for the purposes of performing the basic contract. 9. The tender shall be submitted, failing which it shall be null and void, in electronic form, in accordance with the requirements strictly laid down in the tender specification. 10. The Ordering Party shall not award the contract if the circumstances referred to in Article 5k of Council Regulation (EU) No 833/2014 of 31 July 2014 concerning organisational measures in connection with Russia's actions destabilising the situation in Ukraine (OJ L 119, 21.7.2014, p. Urz. EU No L 229/1 of 31.7.2014) and will exclude the Contractor if at least one of the grounds for exclusion set out in a
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 2 months (7 awards, most recently November 2025) — by that rhythm the next award was due around January 2026. The last award went to ESKOM IT sp. z o.o.n = 7
- The median procedure drew 2 bids (261 procedures with a bid count); 32% ended with a single bidder. Sector: median 4 bids.n = 261
- 25% of this buyer's awards went to companies that had already won here before (400 awards since 2015, spread over 176 companies). 75% went to new names.n = 400 awards since 2015
- 6% of awards went to companies from abroad (400 awards with a known winner country). Sector average: 0%.n = 400
- Across 31 procedures with structured selection criteria, this buyer most often required: References: supplies (30 of 31), References: services (1 of 31).n = 31
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
What you must prove — eligibility criteria
Wykonawca w okresie ostatnich pięciu lat przed upływem terminu składania ofert, a jeżeli okres prowadzenia działalności jest krótszy – w tym okresie, wykonał co najmniej jedno zamówienie polegające na świadczeniu usług wsparcia technicznego dla oprogramowania … read in fullcollapse
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Comtegra S.A. | 12 | 2019–2026 |
| Enigma Systemy Ochrony Informacji Sp. z o.o. | 10 | 2015–2026 |
| IT Solution Factor Sp. z o.o. | 7 | 2021–2025 |
| Levelite Prosta Spółka Akcyjna | 7 | 2024–2026 |
| EXATEL SPÓŁKA AKCYJNA | 6 | 2021–2025 |
How often this buyer tenders this kind of work
Tactics
When contracts were awarded in this country and sector, usually about 4 bids came in. A normal field for this market. (Based on 4,806 completed awards — not a statement about this procedure.)
This procedure allows 21 days between publication and deadline — typical in this country is 18 (median of 9,435 procedures). A normal window for this market.
Foreign bidders
In Poland · Architecture & engineering, 115 contracts went to foreign companies over the last 3 years (of 40,697 recorded awards) — mostly from Germany, France, Switzerland.
Submission language: Polish.
How to bid
Guide: how to apply on e-Zamówienia (Polen) → Registration, signature, fees — from the operator's bidder manual.
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