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HIS InfoMedica Plus/AMMS Plus application software service

Serwis oprogramowania aplikacyjnego klasy HIS InfoMedica Plus/AMMS Plus — original title

PLPoland · Kraków

Your path to submission

  1. Deadline: 27 November at 09:00 — 26 days left.
  2. The submission point is stated in the notice (link on this page).
  3. Offer and evidence in: Polish.
  4. Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

1. The contractor will service the application software of the HIS InfoMedica Plus/AMMS Plus class for a period of 24 months from 1 February 2027 at the earliest. A detailed description of the subject of the contract is contained in Annex 1 to the ToR. 2. The contractor must have implemented an Information Security Management System certified to ISO 27001 by an independent accreditation body (evidence in the form of a copy of the certificate) or equivalent. 3. The contractor must have implemented a Business Continuity Management System certified to ISO 22301 by an independent accreditation body (evidence in the form of a copy of a certificate) or equivalent. 4. On the day of conclusion of the contract, the Contractor shall submit to the Contracting Authority a current liability insurance policy for the activities carried out for a minimum amount of PLN 1 000 000.00. 5. The Purchaser…

Show full description

… declares that the software license provider is Asseco Poland S.A. In accordance with the provisions of the license agreements, the above-mentioned license provider provides the Ordering Party with author's supervision. Copyright supervision obligations will be performed by the above-mentioned provider, provided that: "Refrain from making unauthorized changes to the configuration of the Application Software independently or with the participation of third parties (in accordance with Art. 4 point 2 of the Act on Copyright and Related Rights) or computer equipment on which the Application Software covered by this Agreement is used, including the Ordering Party also undertakes to refrain from independently making unauthorized modifications to the contents of the Application Software databases by the Contractor; in the event of such a need, the Contractor allows changes to the configuration of the Application Software or computer equipment, but these must be notified in advance to the Contractor, and any changes must be made with the prior express consent of the Contractor. · Detailed description of the subject of the contract: 1. The Contractor will service the HIS InfoMedica Plus/AMMS Plus application software within 24 months at the earliest from 01.02.2027. 1. The scope of activities performed as part of the InfoMedica Plus /AMMS Plus system service: a. Installing and implementing current versions of the application software; b. AMMS Plus system updates will be performed on the date agreed by the parties to the agreement. The Customer undertakes to download from the software manufacturer's ftp all the files necessary to perform the update. The update will be carried out with the cooperation of an IT employee on the part of the Ordering Party in a manner and at a time that does not interfere with the Ordering Party. c. Adjusting the configuration of the application software to the needs of the Ordering Party, inter alia, assistance in defining templates, reports, dictionaries, forms, lists, etc. d. Providing instructions, if necessary, in the preparation of various reports, reports, etc. e. Advice on the preparation of data provided by the Ordering Party to parent and cooperating entities (e.g. to the National Health Fund, the Health Department of the relevant Office, banks, etc.) in electronic form (e.g. floppy disks, telecommunications links, etc.). f. Supplementary consultations, assistance to users in using the application software. Consultation and training may be conducted remotely at the indicated user stations and by telephone. g. Consultancy and assistance in administering the Oracle database. h. Performance tuning and optimization of database software configuration taking into account the needs of the Ordering Party and the requirements of application software. i. Ongoing optimization of software configuration taking into account the needs of the Ordering Party. j. Assistance in emergency reconstruction at the request of the Ordering Party of the state of the software and archival data collected, properly secured by the Ordering Party on appropriate media. k. Consultancy

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

TypeServices
Estimated valuevalue not published
Published28 Oct 2026
ProcedureOpen procedure
Place of performanceKraków
Reserved for SMEs

Type of service

72 · IT services
CPV 72253200

Clement What the numbers say about this buyer

  • The median procedure drew 3 bids (675 procedures with a bid count); 38% ended with a single bidder. Sector: median 1 bid.n = 675
  • 47% of this buyer's awards went to companies that had already won here before (746 awards since 2019, spread over 299 companies). 53% went to new names.n = 746 awards since 2019
  • 12% of awards went to companies from abroad (746 awards with a known winner country). Sector average: 3%.n = 746
  • < 1% of the bids received came from other countries (200 procedures with a bid mix) — all bidders, not just the winners. Sector: 2%.n = 200
  • 71% of the bids received came from small and medium-sized enterprises (200 procedures with a bid mix). Sector: 70%.n = 200

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.

Clement
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Selection criteria — in the procurement documents

The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Polish.

Tender documents — direct download

⤓
Annex 1
Specifications and annexes at the buyer — usually viewable without registration
⤓
Administrative conditions
The full notice, official wording

Who has won at this buyer so far

Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.

CompanyAwardsPeriod
Bialmed Sp. z o.o.152024–2026
Urtica Sp. z o.o.142024–2026
Toruńskie Zakłady Materiałów Opatrunkowych S.A.142022–2026
Asclepios S.A.132024–2026
Aesculap Chifa Sp. z o.o.102024–2026
From the recorded awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this kind of work

2
2025
7
2026
9 procedures in this category since 2019. Public procurement repeats itself — those who know the rhythm prepare instead of reacting.

Contracting authority contact

·
Deadline — Friday 27 November at 09:00

Tactics

When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 3 completed awards — not a statement about this procedure.)

This procedure allows 30 days between publication and deadline — typical in this country is 18 (median of 9,435 procedures). A normal window for this market.

Foreign bidders

In Poland · IT services, 237 contracts went to foreign companies over the last 3 years (of 12,878 recorded awards) — mostly from Bulgaria, Germany, Belgium.

Submission language: Polish.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Guide: how to apply on e-Zamówienia (Polen) → Registration, signature, fees — from the operator's bidder manual.

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.
Put together the evidence — in Polish
Certificates, references and your price — as set out in the notice.
Submit via TED — Tenders Electronic Daily before the deadline
Electronic submission — allow time for the portal registration the first time.
To the procurement portal →Official notice on TED →
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