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26MC0354AOO - maintenance hosting and acquisition of services associated with the solution Publik - CC
26mc0354aoo - maintenance hebergement et acquisition de prestations associees a la solution publik - cc — original title
Your path to submission
- Deadline: 27 November at 12:00 — 26 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: French.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
Consultation launched by a grouping of orders. The framework agreement will be executed by issuing order forms. The services are paid for by unit prices. The purpose of this framework agreement is to acquire hosting, maintenance, support and support services around the online process management and user relationship management (GRU) platform based on the Publik solution, as well as all associated services necessary for its operation, evolution and maintenance in operational condition. This platform is a strategic component of the information system of the community, intended for the dematerialization of administrative procedures, the management of teleservices, the improvement of the user relationship and the tooling of business services. The contract shall cover in particular: - hosting the platform in SaaS mode on dedicated infrastructure; - corrective, evolutionary, preventive and…
Show full description
… adaptive maintenance services; - support for users and administrators; - functional and technical assistance; - the development of new functionalities and teleservices; - the evolution of Publik components; - User relationship management (URM) services; - graphic integration and improvement of the user experience; - training services; - studies, audits and expert opinions; - reversibility, portability and return of data; - the possible provision of complementary instances of the platform. The services will be remunerated by applying to the quantities actually carried out the unit prices set out in the price schedule. The maximum amount of the part of the order forms, by period and by local authority, shall be broken down as follows: Municipality of TOULOUSE Period Maximum HT Period 1 186 000,00 euro(s)Period 2 195 300,00 euro(s)Period 3 213 900,00 euro(s)Period 4 232 500,00 euro(s)TOULOUSE METROPOLE Period Maximum HT Period 1 114 000,00 euro(s)Period 2 119 700,00 euro(s)Period 3 131 100,00 euro(s)Period 4 142 50,00 euro(s)
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 2 months (17 awards, most recently July 2026) — by that rhythm the next award was due around October 2026. The last award went to OPENDATASOFT sous le nom commercial Huwise.n = 17
- The award came in at a median 43% of the estimated value (92 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 81%.n = 92
- 7% of the bids received came from small and medium-sized enterprises (106 procedures with a bid mix). Sector: 50%.n = 106
- 27% of this buyer's awards went to companies that had already won here before (2,201 awards since 2017, spread over 983 companies). 73% went to new names.n = 2,201 awards since 2017
- The median procedure drew 4 bids (1,231 procedures with a bid count); 9% ended with a single bidder. Sector: median 5 bids.n = 1,231
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
What you must prove — eligibility criteria
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| ELECTRICITE INDUSTRIELLE J. P. FAUCHE | 12 | 2025–2026 |
| URBANIS | 10 | 2024–2025 |
| EIFFAGE ROUTE GRAND SUD | 9 | 2024–2025 |
| SPIE CITYNETWORKS | 8 | 2018–2025 |
| SNEF | 7 | 2019–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually about 4 bids came in. A normal field for this market. (Based on 8 completed awards — not a statement about this procedure.)
This procedure allows 31 days between publication and deadline — typical in this country is 32 (median of 12,485 procedures). A normal window for this market.
Foreign bidders
In France · IT services, 232 contracts went to foreign companies over the last 3 years (of 4,707 recorded awards) — mostly from Germany, Belgium, Spain.
Submission language: French.
How to bid
Guide: how to apply on PLACE — Plateforme des achats de l'État (Frankreich) → Registration, signature, fees — from the operator's bidder manual.
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