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Managed Service E-AKTE 2027
Your path to submission
- Deadline: 26 November at 12:00 — 26 days left.
- You submit on e-Vergabe des Bundes — not here and not by e-mail. ↗
- Offer and evidence in: German.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
Managed Service Services for the maintenance and support of the basic service E-AKTE, as well as Transition and opt. final transition / exit management, DL quota (32,000 hp) · Procurement object is a managed service for the provision of the system E-AKTE as a production-ready delivery object and all necessary technical and technical development work with regard to legal and standardized requirements, quality assurance and maintenance of the E-AKTE of the Federal Employment Agency as well as interface communication and the connection of further procedures and projects to the basic service. This includes the implementation of the application development E-AKTE including analysis of the application design in case of changes to the surface as well as assessment of the effects on the configuration and infrastructure. The IT system house of the BA is responsible for the IT operational…
Show full description
… management and takes over this. This includes the provision of the necessary IT infrastructure. In the case of the first deployment as well as in the case of a change of staff employed, it must be taken into account that an extended security check (Ü2) pursuant to § 9 SÜG must be carried out for the (in the BA) new service provider. The first calls are expected to take place immediately after the award of the contract. Services that are called up within the term of the contract must also be provided after the end of the contract. The same contractual conditions apply to them. -Previous transition (works performance): The pre-transition includes all activities of the contractor from induction to the responsible takeover of the managed service of E-AKTE. The performance period of this service is up to three calendar months and ends with the technical acceptance of the service. The start of the pre-transition is expected to take place in coordination between the BA and the contractor directly after the award of the contract. If the pre-contractor is awarded the contract again, the service period begins with the services of the Managed Service from the date of the contract award. -Supplementary DL quota, optional: In addition, there is the possibility for the BA to call up a supplementary, optional service quota in order to obtain a temporary staff increase in the skills described in Annex 4 to the service description in the event of, for example, operational necessity. The estimated amount of call-offs over the maximum possible service period is 4,000 person-days (PT). This corresponds to 32,000 person hours (hp). -Exit management: The services of exit management, which are optionally called up during the term of the contract, are to be provided only after the conclusion of the managed service on the contractual terms (see service description chapter 7.3). -Final transition (optional): The BA assumes that the concrete implementation of the final transition (induction of a new service provider) takes about 2 months. The final transition ends at the same time as the service provision. Further information can be found in the terms of reference.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 2 months (199 awards, most recently October 2026) — the next award is due around December 2026 by that rhythm. The last award went to Ingress GmbH.n = 199
- 66% of this buyer's awards went to companies that had already won here before (1,166 awards since 2023, spread over 398 companies). That is well above the sector norm (49%) — newcomers have a harder time here than elsewhere.n = 1,166 awards since 2023
- 82% of the bids received came from small and medium-sized enterprises (611 procedures with a bid mix). Sector: 40%.n = 611
- The median procedure drew 4 bids (1,165 procedures with a bid count); 24% ended with a single bidder. Sector: median 2 bids.n = 1,165
- Across 42 procedures with structured selection criteria, this buyer most often required: References: services (35 of 42), Professional liability insurance (13 of 42), Average minimum annual turnover (6 of 42), Independent quality certificate (e.g. ISO 9001) (6 of 42).n = 42
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 30/10/2026.
What you must prove — eligibility criteria
§ 46 VgV - technische und berufliche Leistungsfähigkeit: -Vorhandensein ausreichender Berufserfahrung; nachgewiesen durch Vorlage zweier Unternehmensreferenzen in Form einer Eigenerklärung zur technischen und beruflichen Leistungsfähigkeit (Vordruck D.5) sowie… read in fullcollapse
§ 45 VgV - wirtschaftliche und finanzielle Leistungsfähigkeit: - Angabe des Netto-Jahresumsatzes in den letzten drei Jahren (2023 bis 2025) in dem Tätigkeitsbereich des Ausschreibungsgegenstandes; nachgewiesen durch Eigenerklärung zur wirtschaftlichen und fina… read in fullcollapse
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| mkd-kurier gmbh · Düren | 32 | 2024–2025 |
| Fedder und Zünkler Service GmbH & Co.KG | 26 | 2024–2026 |
| Deutsche Post InHaus Services GmbH | 22 | 2025–2026 |
| EY Consulting GmbH · Berlin | 20 | 2024–2026 |
| Advanced Courier & Logistics GmbH | 16 | 2024–2025 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 202 completed awards — not a statement about this procedure.)
This procedure allows 31 days between publication and deadline — typical in this country is 32 (median of 20,071 procedures). A normal window for this market.
Foreign bidders
In Germany · IT services, 597 contracts went to foreign companies over the last 3 years (of 22,964 recorded awards) — mostly from Switzerland, Netherlands, Austria.
Submission language: German.
How to bid
Guide: how to apply on e-Vergabe des Bundes (evergabe-online.de) → Registration, signature, fees — from the operator's bidder manual.
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