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Service contract for the outsourcing of the invoicing process for all invoices and reminders sent to all Vivalia patients for the purposes of the Invoicing Service
Marché de services relatif à l’externalisation du processus de facturation de l’ensemble des factures et des rappels adressés à tous les patients de Vivalia pour les besoins du Service Facturation — original title
Your path to submission
- Deadline: 18 November at 10:00 — 17 days left.
- You submit on BDA / e-Procurement Belgium — not here and not by e-mail. ↗
- Offer and evidence in: French.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
Le présent marché public se rapporte à une procédure ouverte soumise à la publicité européenne pour la désignation d’un prestataire qui aura pour mission d’externaliser le processus de facturation de Vivalia ainsi que l’envoi des rappels aux patients. L’externalisation comprend : - L’impression des factures sur base du fichier transmis par Vivalia ; - L’impression des rappels sur base du fichier transmis par Vivalia ; - La mise sous pli ; - L’option digitalisation : application du QR Code, envoi via e-box, par mail ou SMS, mise en place d’un portail patient ; - L’expédition des factures et des rappels des patients de Vivalia
Contract
Type of service
Clement What the numbers say about this buyer
- The median procedure drew 3 bids (158 procedures with a bid count); 19% ended with a single bidder. Sector: median 5 bids.n = 158
- 14% of this buyer's awards went to companies that had already won here before (230 awards since 2017, spread over 105 companies). 86% went to new names.n = 230 awards since 2017
- 27% of awards went to companies from abroad (230 awards with a known winner country). Sector average: 29%.n = 230
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in French.
Eligibility analysis from the tender documents
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Vivalia | 6 | 2022 |
| Fresenius Kabi | 4 | 2025–2026 |
| Becton Dickinson Benelux | 3 | 2025–2026 |
| B. BRAUN MEDICAL | 3 | 2025–2026 |
| DUOMED BELGIUM | 3 | 2025–2026 |
How often this buyer tenders this kind of work
Tactics
When contracts were awarded in this country and sector, usually 5 or more bids came in. Many compete here — price and references decide. (Based on 2,001 completed awards — not a statement about this procedure.)
This procedure allows 23 days between publication and deadline — typical in this country is 34 (median of 3,233 procedures). Much tighter than usual: the first week counts.
Foreign bidders
In Belgium · Business services, 729 contracts went to foreign companies over the last 3 years (of 3,120 recorded awards) — mostly from France, Germany, Italy.
Submission language: French.
How to bid
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