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Provision of the service of the third line of support and development of the SOFTLAB ERP System
Świadczenie usługi III linii wsparcia i rozwoju Systemu SOFTLAB ERP — original title
Your path to submission
- Deadline: 3 November at 10:00 — 2 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Polish.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
1. The subject of the contract is: 1) within the scope of the basic contract: a) 1) provision of the third line of support for the System. By the provision of the third line of support for the System, the Ordering Party understands the provision of selected maintenance services, in accordance with the requirements set out in point. II OPZ, hereinafter referred to as System Maintenance. System Maintenance Services for a period of 36 months, with specific deadlines indicated in Chapter IV of the OPZ, b) provision of System Development Services in the number not exceeding 8000 Operating Hours, in accordance with the requirements contained in Chapter III of the OPZ, c) delivery of 11 units of active Users' licenses and 5 units of passive Users' licenses for use in the Ministry of Finance. 2) within the scope of the contract covered by the option: a) provision of the System Maintenance…
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… Service, in accordance with the requirements contained in Chapter II of the OPZ for a period not exceeding 12 months, b) provision of the System Development Service in the number not exceeding 3500 Operating hours, c) delivery of licenses for active and passive users to be used in the Ministry of Finance in the maximum number of licenses: 40 pieces for Active Users and 40 pieces for Passive Users 2. A detailed description of the subject of the contract is contained in Volumes II and III of the ToR. · 1. The subject of the contract is: 1) within the scope of the basic contract: a) provision of the third line of support for the System. By the provision of the third line of support for the System, the Ordering Party understands the provision of selected maintenance services, in accordance with the requirements set out in point. II OPZ, hereinafter referred to as System Maintenance. System Maintenance Services for a period of 36 months, with specific deadlines indicated in Chapter IV of the OPZ, b) provision of System Development Services in the number not exceeding 8000 Operating Hours, in accordance with the requirements contained in Chapter III of the OPZ, c) delivery of 11 units of active Users' licenses and 5 units of passive Users' licenses for use in the Ministry of Finance. 2) within the scope of the contract covered by the option: a) provision of the System Maintenance Service, in accordance with the requirements contained in Chapter II of the OPZ for a period not exceeding 12 months, b) provision of the System Development Service in the number not exceeding 3500 Operating hours, c) delivery of licenses for active and passive users to be used in the Ministry of Finance in the maximum number of licenses: 40 pieces for Active Users and 40 pieces for Passive Users 2. A detailed description of the subject of the contract is contained in Volumes II and III of the ToR.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 3 months (69 awards, most recently September 2026) — the next award is due around December 2026 by that rhythm. The last award went to Wasko S.A.n = 69
- 21% of this buyer's awards went to companies that had already won here before (651 awards since 2018, spread over 184 companies). That is well below the sector norm (39%) — this buyer switches suppliers more often than others.n = 651 awards since 2018
- The median procedure drew 2 bids (523 procedures with a bid count); 35% ended with a single bidder. Sector: median 1 bid.n = 523
- 12% of the bids received came from other countries (42 procedures with a bid mix) — all bidders, not just the winners. Sector: 2%.n = 42
- The award came in at a median 94% of the estimated value (17 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 99%.n = 17
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
What you must prove — eligibility criteria
1. Wykonawca spełni warunek udziału w postępowaniu w zakresie zdolności technicznej lub zawodowej jeżeli wykaże się wykonaniem, a w przypadku świadczeń okresowych lub ciągłych również wykonywaniem, nie wcześniej niż w okresie ostatnich 3 lat liczonych wstecz o… read in fullcollapse
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Pentacomp Systemy Informatyczne S.A. | 13 | 2021–2025 |
| IT Solution Factor Sp. z o. o. | 11 | 2024–2026 |
| Integrated Solutions Sp. z o.o. | 10 | 2020–2026 |
| Comtegra S.A. | 10 | 2024–2026 |
| Suntar Sp. z o.o. | 9 | 2023–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually only one or two bids came in. A solid bid has a real chance here. (Based on 41 completed awards — not a statement about this procedure.)
This procedure allows 8 days between publication and deadline — typical in this country is 18 (median of 9,435 procedures). Much tighter than usual: the first week counts.
Foreign bidders
In Poland · IT services, 237 contracts went to foreign companies over the last 3 years (of 12,878 recorded awards) — mostly from Bulgaria, Germany, Belgium.
Submission language: Polish.
How to bid
Guide: how to apply on e-Zamówienia (Polen) → Registration, signature, fees — from the operator's bidder manual.
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