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Hiring of the helpdesk in the technical support office for the General State Administration
Contratación del servicio de asistencia en la oficina técnica de apoyo a la Administración General del Estado — original title
Your path to submission
- Deadline: 23 November at 14:00 — 22 days left.
- You submit on PLACSP — Plataforma de Contratación del Sector Público — not here and not by e-mail. ↗ Submission via the Plataforma de Contratación (PLACSP): registration plus a recognised digital certificate / eIDAS signature — as an EU bidder, arrange this early; it typically takes days. Sort out account and signature first — not on submission day.
- Offer and evidence in: Spanish.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
The summary in English is being prepared. The official description below is in the original language (ES).
Show original description (ES)
El presente Pliego de Prescripciones Técnicas (en adelante, PPT) tiene por objeto definir las condiciones técnicas que han de regir la contratación, por parte de Ingeniería de Sistemas para la Defensa de España, S.A., S.M.E., M.P. (en adelante, Isdefe), de un servicio de ASISTENCIA EN LA OFICINA TÉCNICA DE APOYO A LA
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every month (375 awards, most recently October 2026) — the next award is due around December 2026 by that rhythm. The last award went to Pedro Vallespin Gómez.n = 375
- 62% of this buyer's awards went to companies that had already won here before (6,539 awards since 2014, spread over 1,745 companies). That is well above the sector norm (43%) — newcomers have a harder time here than elsewhere.n = 6,539 awards since 2014
- The median procedure drew just one bid (5,309 procedures with a bid count); 71% ended with a single bidder. Sector: median 3 bids.n = 5,309
- 36% of the bids received came from small and medium-sized enterprises (522 procedures with a bid mix). Sector: 67%.n = 522
- The award came in at a median 86% of the estimated value (2,224 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 78%.n = 2,224
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
What you must prove — eligibility criteria
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| INFORMATICA Y FUTURO | 401 | 18–2025 |
| QUEST GLOBAL ENGINEERING SPAIN SLU | 216 | 19–2026 |
| MEDITERRA HOSTING, S.L. | 173 | 19–2025 |
| DANYSOFT INTERNACIONAL | 170 | 18–2026 |
| Izertis, S.A. · Gijón | 131 | 20–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually about 3 bids came in. A normal field for this market. (Based on 140 completed awards — not a statement about this procedure.)
This procedure allows 32 days between publication and deadline — typical in this country is 26 (median of 7,730 procedures). A normal window for this market.
The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.
Foreign bidders
In Spain · Business services, 128 contracts went to foreign companies over the last 3 years (of 48,740 recorded awards) — mostly from Italy, Germany, United Kingdom.
Submission language: Spanish.
How to bid
Guide: how to apply on PLACSP — Plataforma de Contratación del Sector Público (Spanien) → Registration, signature, fees — from the operator's bidder manual.
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