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“Provision of hardware and software support by a manufacturer of equipment – Dell for the needs of the Registry Agency (AB)”

„Осигуряване на хардуерна и софтуерна поддръжка от производител на техника – Dell за нуждите на Агенция по вписванията (АВ)“ — original title

BGBulgaria · гр. София

Your path to submission

  1. Deadline: 19 November at 23:59 — 19 days left.
  2. You submit on ЦАИС ЕОП — not here and not by e-mail. ↗
  3. Offer and evidence in: Bulgarian.
  4. Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

The subject-matter of the contract shall include the provision of hardware and software support for the following types of products: - Dell EMC XtremIO X2-S disk array - 1 pc - Dell EMC PowerVault TL4000 Tape Library - 1 pc - Dell EMC VPLEX VS6 - 1 pc - Dell EMC VPLEX VS6 - 1 pc - DELL PowerStore 1000T disk array - DELL PowerStore 1200T - 1 pc - Blade chassis DELL Technologies PowerEdge MX7000 - 1 pc - Communication module DELL Dell EMC MX9116N - 2 pcs - Virtualization server DELL PowerEdge MX760C - 3 pcs - Blade chassis DELL Technologies, PowerEdge MX7000 - 1 pc - Communication module DELL Technologies Dell EMC MX9116N - 2 pcs - Virtualization server DELL Power Technologies PowerEdge MX760C - 3 pcs. The requirements for implementation are detailed in the Technical Specification of the CLIENT - Annex No 1.​​​​​ *** Time limits for implementation: - The term for provision of hardware and…

Show full description

… software maintenance of the equipment is until 13.12.2026. In case no financing is provided as of 13.12.2026, the term for provision of the services is up to 5 (five) working days from the date of receipt of a notification of secured financing sent by the Client and submission by the Contractor of the specified performance guarantee, under the terms of the draft contract. - The term of the provided hardware and software maintenance of the equipment is according to the term specified in column six of Table No 1 of Section II “Scope of the service” of the Technical Specification of the Contracting Authority. *** In case it is not a manufacturer, the participant in the public procurement should be duly authorized by the manufacturer or its official representative for the right of distribution/delivery, software and hardware maintenance of the described hardware products on the territory of the Republic of Bulgaria. *** The requirement for authorization at the stage of submission of tenders is justified by the subject of the contract and represents a guarantee for its timely and quality performance. In the event that a contractor is selected who is denied authorisation by the manufacturer, this may lead to delays in the performance of the public procurement, as well as its termination. According to the findings of the Varhoven administrativen sad (Supreme Administrative Court), the requirement for authorisation is not in itself restrictive inasmuch as it guarantees the quality and reliability of the activity carried out. In normal commercial practice, authorisation is based on a contract, which may be directly with the manufacturer or with another economic operator authorised to authorise on behalf of the manufacturer’. (Decision No 10859 of 27 October 2021 of the Supreme Administrative Court in administrative case No 6546/2021, VIIo). In the documentation, the authorisation condition is placed extensively, i.e. it is not limited only to the manufacturer, but also to each of its official representatives. A general authorization is required, not for a specific procedure, and an opportunity is provided for any interested participant – partner, whether Bulgarian or foreign, to submit a tender, providing the opportunity to prove the above circumstance, both by an authorization letter and with any other equivalent document that certifies compliance with the specified requirement.

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

TypeServices
Estimated value€582,360
Published22 Oct 2026
ProcedureOpen procedure
Contract period13 Dec 2026 → 31 Jan 2028
Place of performanceСофия

Type of service

72 · IT services
CPV 72000000

Clement What the numbers say about this buyer

  • 80% of this buyer's awards went to companies that had already won here before (975 awards since 2020, spread over 135 companies). 20% went to new names.n = 975 awards since 2020
  • The median procedure drew just one bid (853 procedures with a bid count); 53% ended with a single bidder. Sector: median 1 bid.n = 853
  • The award came in at a median 96% of the estimated value (243 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 97%.n = 243
  • 5% of awards went to companies from abroad (975 awards with a known winner country). Sector average: 1%.n = 975
  • 0% of the bids received came from small and medium-sized enterprises (219 procedures with a bid mix). Sector: 13%.n = 219

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.

Clement
In this buyer's last 334 comparable contracts (same sector), usually only 2 offers came in — a solid bid has real chances.
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

What you must prove — eligibility criteria

›
Minimum annual turnover
Участникът следва да е реализирал за последните три приключили финансови години минимален общ оборот в размер на 1 100 000 евро без ДДС, изчислен на база годишните обороти за последните 3 приключили финансови години в зависимост от датата, на която е създаден … read in fullcollapse
Участникът следва да е реализирал за последните три приключили финансови години минимален общ оборот в размер на 1 100 000 евро без ДДС, изчислен на база годишните обороти за последните 3 приключили финансови години в зависимост от датата, на която е създаден или е започнал дейността си. Участниците следва да представят информация относно стойностите в евро, получени в резултат на превалутиране, когато представят документи с позовавания в лева при извършването на действия във връзка с провеждането на обществените поръчки, с оглед спазване на правилата на ЗОП. При условията на чл. 67, ал. 5 от ЗОП и чл. 112 от ЗОП участникът представя справка за общия оборот и копия на годишните финансови отчети или техни съставни части, когато публикуването им се изисква съгласно законодателството на държавата, в която участникът е установен. Информацията следва да обхваща последните три приключили финансови години или по-кратък период в зависимост от датата, на която участникът е създаден или е започнал дейността си. Съгласно чл. 62, ал. 2 от ЗОП, когато по основателна причина участник не е в състояние да представи поисканите от Възложителя документи, той може да докаже своето икономическо и финансово състояние с помощта на всеки друг документ, който възложителят приеме за подходящ. Участниците декларират съответствие с поставените критерии за подбор при подаване на оферта в ЕЕДОП, в Част IV ,,Критерии за подбор'', Раздел Б ,,Икономическо и финансово състояние''. Забележка: В случай на участник чуждестранно лице оборотът се изчислява по официалния курс на БНБ за съответната валута в евро без ДДС към датата на подаване на офертата.
Requirement texts are quoted in the notice's original language — only the official wording is binding.

Tender documents — direct download

⤓
Annex 1
Specifications and annexes at the buyer — usually viewable without registration
⤓
Administrative conditions
The full notice, official wording

Who has won at this buyer so far

Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.

CompanyAwardsPeriod
СИЕНСИС АД1092020–2026
А1 България ЕАД532021–2026
ИФЕЛОУС ООД522021–2026
КОНТРАКС АД512020–2026
ПАРАФЛОУ КОМУНИКЕЙШЪНС ЕООД472020–2026
From the recorded awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this kind of work

241
2024
203
2025
153
2026
597 procedures in this category since 2019. Public procurement repeats itself — those who know the rhythm prepare instead of reacting.

Contracting authority contact

·
Deadline — Thursday 19 November at 23:59

Tactics

When this buyer has awarded in this sector, usually only one or two bids came in. A solid bid has a real chance here. (Based on 334 completed awards — not a statement about this procedure.)

This procedure allows 29 days between publication and deadline — typical in this country is 30 (median of 1,862 procedures). A normal window for this market.

Foreign bidders

In Bulgaria · IT services, 22 contracts went to foreign companies over the last 3 years (of 2,739 recorded awards) — mostly from Germany, Poland, Sweden.

Submission language: Bulgarian.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.
This procedure is published on 2 portals
Bids are submitted on ЦАИС ЕОП — TED carries the same notice, usually with the more detailed specification. Read both.
TEDNoticeЦАИС ЕОПSubmission portal
Put together the evidence — in Bulgarian
The criterion on the left, plus your price.
Submit via TED — Tenders Electronic Daily before the deadline
Electronic submission — allow time for the portal registration the first time.
To the procurement portal →Official notice on TED →
We pull data from millions of notices. If the link here does not work, report it — we will find the right one.

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