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Purchase of SAP Standard Support service for PKP S.A. for a period of 24 months

Zakup usługi serwisowej SAP Standard Support dla PKP S.A. na okres 24 m-cy — original title

PLPoland · Warszawa

Your path to submission

  1. Deadline: 5 November at 12:00 — 4 days left.
  2. The submission point is stated in the notice (link on this page).
  3. Offer and evidence in: Polish.
  4. Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

The subject of the contract is the provision by the Contractor of SAP Standard Support Service to the Ordering Party in accordance with the conditions set out in Annex 2 to the Agreement – SAP Standard Support Service Plan and Annex 4 to the Agreement – GTC (Conditions of the Agreements).

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

TypeServices
Estimated valuevalue not published
Published22 Oct 2026
ProcedureOpen procedure
Reserved for SMEs

Type of service

72 · IT services
CPV 72000000

Clement What the numbers say about this buyer

  • 13% of this buyer's awards went to companies that had already won here before (593 awards since 2015, spread over 219 companies). That is well below the sector norm (39%) — this buyer switches suppliers more often than others.n = 593 awards since 2015
  • The award came in at a median 76% of the estimated value (10 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 99%.n = 10
  • 17% of awards went to companies from abroad (593 awards with a known winner country). Sector average: 3%.n = 593
  • The median procedure drew 2 bids (466 procedures with a bid count); 39% ended with a single bidder. Sector: median 1 bid.n = 466
  • 50% of the bids received came from small and medium-sized enterprises (84 procedures with a bid mix). Sector: 70%.n = 84

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.

Clement
In comparable contracts in this sector nationwide (3,100 with a known bid count), usually only a single offer came in — a solid bid has real chances.
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

What you must prove — eligibility criteria

›
References: services
Zamawiający uzna warunek za spełniony, jeżeli Wykonawca wykaże, że a) nie wcześniej niż w okresie ostatnich 3 lat przed upływem terminu składania ofert, a jeżeli okres prowadzenia działalności jest krótszy – w tym okresie, należycie wykonał a w przypadku świad… read in fullcollapse
Zamawiający uzna warunek za spełniony, jeżeli Wykonawca wykaże, że a) nie wcześniej niż w okresie ostatnich 3 lat przed upływem terminu składania ofert, a jeżeli okres prowadzenia działalności jest krótszy – w tym okresie, należycie wykonał a w przypadku świadczeń powtarzających się lub ciągłych, również należycie wykonuje usługi 3 umowy obejmujące każda okres minimum 12 miesięcy świadczenie Usługi Serwisowej SAP Standard Support lub Sap Enterprise Support na kwotę co najmniej 1 000 000,00 zł (słownie jednego miliona złotych) netto rocznie. W przypadku umów wieloletnich każdy pełny rok świadczenia usługi Zamawiający będzie traktował jako jedną umowę.
›
Independent quality certificate (e.g. ISO 9001)
Zamawiający uzna warunek za spełniony, jeżeli Wykonawca wykaże, że b) posiada aktualny certyfikat SAP Partner Center of Expertise lub poświadczenie wydane przez SAP AG potwierdzające, że Wykonawca ma prawo do świadczenia usługi Serwisowej SAP Standard Support lub SAP Enterprise Support.
›
Security/guarantee required
Requirement texts are quoted in the notice's original language — only the official wording is binding.

Tender documents — direct download

⤓
Annex 1
Specifications and annexes at the buyer — usually viewable without registration
⤓
Administrative conditions
The full notice, official wording

Who has won at this buyer so far

Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.

CompanyAwardsPeriod
ProjTech Maciej Poliński52023–2025
Impel Provider Sp. z o. o.52023–2026
Impel FM Partner Sp. z o. o.52023–2026
Impel Facility Services Sp. z o. o.42023–2026
Kolejowe Zakłady Usługowe Sp. z o.o.32025–2026
From the recorded awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this kind of work

1
2025
5
2026
6 procedures in this category since 2019. Public procurement repeats itself — those who know the rhythm prepare instead of reacting.

Contracting authority contact

·
Deadline — Thursday 5 November at 12:00

Tactics

When contracts were awarded in this country and sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 3,100 completed awards — not a statement about this procedure.)

This procedure allows 15 days between publication and deadline — typical in this country is 18 (median of 9,435 procedures). A normal window for this market.

Foreign bidders

In Poland · IT services, 237 contracts went to foreign companies over the last 3 years (of 12,878 recorded awards) — mostly from Bulgaria, Germany, Belgium.

Submission language: Polish.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Guide: how to apply on e-Zamówienia (Polen) → Registration, signature, fees — from the operator's bidder manual.

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.
Put together the evidence — in Polish
The 2 criteria on the left, plus your price.
Submit via TED — Tenders Electronic Daily before the deadline
Electronic submission — allow time for the portal registration the first time.
To the procurement portal →Official notice on TED →
We pull data from millions of notices. If the link here does not work, report it — we will find the right one.

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