How to bid in this country: portals, deadlines, thresholds →
Efficient, experience-driven, proactive and resilient solutions and support services
Your path to submission
- Deadline: 12 November at 17:00 — 12 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
The subject of this call for tenders is the service portfolio related to the European Commission’s Digital Workplace (DWP) and its customers and users, ensuring the provision of efficient, end-user experience driven, proactive and resilient solutions and support services. The procedure aims to ensure the operational continuity while driving progress through the adoption of latest technologies aligning to the evolving business objectives of the European Commission, targeting the services falling within the scope of the current framework contract DI-07810, awarded under Lot 1 of the open call for tenders DIGIT/A3/PO/2018/015 EUSS-SM and expiring in June 2027. The service portfolio covers Digital Workplace support services, device lifecycle management, endpoint management and technical (backend) services ranging from support activities and operations to related engineering activities. The…
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… procedure will contain one lot to ensure full end-to-end delivery and maximized quality of service in a modern managed services approach.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 2 months (223 awards, most recently September 2026) — by that rhythm the next award was due around October 2026. The last award went to NTT DATA BELGIQUE.n = 223
- The median procedure drew 9 bids (266 procedures with a bid count); 5% ended with a single bidder. Sector: median 5 bids.n = 266
- 54% of awards went to companies from abroad (267 awards with a known winner country). Sector average: 29%.n = 267
- 35% of this buyer's awards went to companies that had already won here before (267 awards since 2024, spread over 170 companies). That is well above the sector norm (17%) — newcomers have a harder time here than elsewhere.n = 267 awards since 2024
- The award came in at a median 47% of the estimated value (5 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 83%.n = 5
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 26/10/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish.
Eligibility analysis from the tender documents
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Bechtle | 9 | 2024–2026 |
| NTT DATA BELGIQUE | 8 | 2024–2026 |
| ACCENTURE SA | 6 | 2025–2026 |
| CRONOS EUROPA | 6 | 2024–2026 |
| ARICOMA SYSTEMS | 5 | 2024–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually 13 or more bids came in. Many compete here — price and references decide. (Based on 285 completed awards — not a statement about this procedure.)
This procedure allows 29 days between publication and deadline — typical in this country is 34 (median of 3,181 procedures). Much tighter than usual: the first week counts.
Foreign bidders
In Belgium · IT services, 537 contracts went to foreign companies over the last 3 years (of 2,133 recorded awards) — mostly from France, Germany, Luxembourg.
Submission language: Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish.
How to bid
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