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Service of maintenance of the system of sale and reservation of tickets in physical and online box office of the state museums, of management of the data derived from this service and of maintenance of the equipment and applications of box office

Servicio de mantenimiento del sistema de venta y reserva de entradas en taquilla física y en línea de los museos estatales, de gestión de los datos derivados de dicho servicio y de mantenimiento de los equipos y aplicaciones de taquilla — original title

ESSpain · Madrid

Your path to submission

  1. Deadline: 16 November at 18:00 — 15 days left.
  2. You submit on PLACSP — Plataforma de Contratación del Sector Público — not here and not by e-mail. ↗ Submission via the Plataforma de Contratación (PLACSP): registration plus a recognised digital certificate / eIDAS signature — as an EU bidder, arrange this early; it typically takes days. Sort out account and signature first — not on submission day.
  3. Offer and evidence in: Spanish.
  4. Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

Service of maintenance of the system of sale and reservation of tickets in physical and online box office of the state museums, of management of the data derived from this service and of maintenance of the equipment and applications of box office

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

TypeServices
Estimated value€337,959
Published8 Oct 2026
ProcedureOpen procedure

Type of service

72 · IT services
CPV 72514300

Clement What the numbers say about this buyer

  • In this sector the buyer awards roughly every 2 months (14 awards, most recently October 2026) — the next award is due around December 2026 by that rhythm. The last award went to Ricoh Spain IT Services, SLU.n = 14
  • 18% of this buyer's awards went to companies that had already won here before (135 awards since 2022, spread over 105 companies). That is well below the sector norm (47%) — this buyer switches suppliers more often than others.n = 135 awards since 2022
  • 90% of the bids received came from small and medium-sized enterprises (79 procedures with a bid mix). Sector: 52%.n = 79
  • From notice to award takes a median 123 days here (16 procedures). Sector: 21 days.n = 16
  • The median procedure drew 2 bids (77 procedures with a bid count); 32% ended with a single bidder. Sector: median 2 bids.n = 77

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.

Clement
In this buyer's last 11 comparable contracts (same sector), usually only a single offer came in — a solid bid has real chances.
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

What you must prove — eligibility criteria

›
Minimum annual turnover
Cifra anual de negocio
›
References: services
Trabajos realizados
Requirement texts are quoted in the notice's original language — only the official wording is binding.

Tender documents — direct download

⤓
Annex 1
Specifications and annexes at the buyer — usually viewable without registration
⤓
Administrative conditions
The full notice, official wording

Who has won at this buyer so far

Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.

CompanyAwardsPeriod
ECOSIONA FACILITY SERVICES S.L. · VALENCIA52025–2026
Ecra Servicios Integrales de Arte, S.L.32026
LA CYCA PROJECTS AND SERVICES S.L.32024–2026
FULTON SERVICIOS INTEGRALES SA · Paterna (València)32025–2026
UNIVERSIDAD DE CANTABRIA22025
From the recorded awards · regular winners know this buyer's requirements — that is your competition.

Contracting authority contact

·
Deadline — Monday 16 November at 18:00

Tactics

When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 11 completed awards — not a statement about this procedure.)

This procedure allows 40 days between publication and deadline — typical in this country is 26 (median of 7,730 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.

The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.

Foreign bidders

In Spain · IT services, 149 contracts went to foreign companies over the last 3 years (of 31,248 recorded awards) — mostly from Germany, Italy, France.

Submission language: Spanish.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Guide: how to apply on PLACSP — Plataforma de Contratación del Sector Público (Spanien) → Registration, signature, fees — from the operator's bidder manual.

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.
This procedure is published on 2 portals
Bids are submitted on PLACSP — TED carries the same notice, usually with the more detailed specification. Read both.
TEDNoticePLACSPSubmission portal
Put together the evidence — in Spanish
The 2 criteria on the left, plus your price.
Submit via TED — Tenders Electronic Daily before the deadline
Electronic submission — allow time for the portal registration the first time.
To the procurement portal →Official notice on TED →
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