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Tenders›IT services · FI

Älykkään hoidon- ja palvelutarpeen arvio-ohjelmiston hankinta

Finland · Porvoo · how to bid here →

Your path to submission

  1. Deadline: 13 October at 00:00 — 31 days left.
  2. The submission point is stated in the notice (link on the right).
  3. Offer and evidence in: FIN.
  4. Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

Clement What the numbers say about this buyer

  • The median procedure drew 18 bids (209 procedures with a bid count); 6% ended with a single bidder. Sector: median 3 bids.n = 209
  • In this sector the buyer awards roughly every 11 months (6 awards, most recently December 2025) — the next award is due around November 2026 by that rhythm. The last award went to twoday Oy.n = 6
  • 22% of this buyer's awards went to companies that had already won here before (281 awards since 2022, spread over 195 companies). 78% went to new names.n = 281 awards since 2022
  • The award came in at a median 100% of the estimated value (23 awards with both estimate and value) — pricing at the estimate is usually about right here. Sector: 100%.n = 23
  • 1% of awards went to companies from abroad (281 awards with a known winner country). Sector average: 1%.n = 281

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 10/09/2026.

Clement
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Foreign bidders

In Finland · IT services, 42 contracts went to foreign companies over the last 3 years (of 4,619 recorded awards) — mostly from France, United States, Germany.

Typical field: median 4 (from 1,609 awards).

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

What the buyer is looking for

Hankinnan kohteena on Ohjelmistopalveluna (SaaS) toimitettava älykäs hoidon- ja palvelutarpeen arviointiratkaisu Itä Uudenmaan hyvinvointialueen käyttöön. Hankinta kattaa: • älykkään hoidon ja palvelutarpeen arviointia tukevan ohjelmistopalvelun, • ohjelmistopalvelun käyttöönottoa koskevan toimitusprojektin, • jatkuvat tuki- ja neuvontapalvelut koko sopimuskauden ajaksi. Ratkaisun tulee soveltua käytettäväksi osana hyvinvointialueen digitaalisia asiointikanavia sekä ammattilaisten työvälineenä monikanavaisessa asioinnissa (mm. verkkopalvelut, chat, puhelinasiointi). Ratkaisu tullaan integroimaan Itä-Uudenmaan hyvinvointialueella käytössä olevaan Flowmedikin chat-alustaan. Hankintalain mukaisesti laskettu hankinnan arvonlisäveroton ennakoitu arvo neljälle (4) vuodelle arvioituna on 250 000,00 euroa (€) sisältäen ohjelmistopalvelun käytön, toimitusprojektin, tuki- ja neuvontapalvelut ja…

Show full description

… asiantuntijapalvelut. Sopimuskausi on voimassa määräaikaisena kaksi (2) vuotta, jonka jälkeen se jatkuu toistaiseksi voimassaolevana.

Description as published (DE).

Selection criteria — in the procurement documents

The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in FIN.

Contract

BuyerItä-Uudenmaan hyvinvointialue
TypeServices
Estimated value250.000 €
Published11 September 2026
CategoryIT services · CPV 72260000

Who has won here before

CompanyAwardsPeriod
Helkama-Autokauppa Oy52025–2026
KotiHammas Oy42024–2025
Oy Stefan Forsberg Ab42023
Taksipalvelu MPS Oy42023
Solo Health Oy42024–2025
From 13.7M documented awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this

20227
20237
20243
20257
20265

Who knows the rhythm prepares instead of reacting.

·
days until the deadline — Tuesday 13 October at 00:00

How to bid

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.

Tender documents — direct download

Tender documents from the buyer ↗Official notice as PDF (EN) ↗
Specifications and annexes hosted by the buyer — usually accessible without registration.
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