PROCEDURA APERTA PER L’AFFIDAMENTO DEL SERVIZIO DI ASSISTENZA TELEFONICA E AFFIANCAMENTO AL CALL CENTER AZIENDALE
Italy · IVREA (TO) · how to bid here →
Your path to submission
- Deadline: 5 October at 00:00 — 27 days left.
- The submission point is stated in the notice (link on the right).
- Offer and evidence in: ITA.
- Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Foreign bidders
In Italy · Business services, 107 contracts went to foreign companies over the last 3 years (of 7,018 recorded awards) — mostly from Germany, Belgium, France.
Typical field: median 3 (from 309 awards).
What the buyer is looking for
Servizio affiancamento al servizio interno di “call center” su numeri aziendali per fornire assistenza telefonica agli utenti del servizio pubblico di raccolta e smaltimento rifiuti urbani attivo sui 57 comuni soci sia per quanto riguarda, ad esempio, richieste di informazioni, segnalazioni disservizi, gestioni contenitori e le prenotazioni relative al servizio di ritiro domiciliare degli ingombranti.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in ITA.