APPALTO SERVIZIO CONTACT CENTER COMMERCIALE
Italy · how to bid here →
Your path to submission
- Deadline: 5 October at 11:00 — 25 days left.
- The submission point is stated in the notice (link on the right).
- Offer and evidence in: ITA.
- Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.
Clement What the numbers say about this buyer
- 58% of this buyer's awards went to companies that had already won here before (1,581 awards since 2023, spread over 662 companies). That is well above the national norm (36%) — newcomers have a harder time here than elsewhere.n = 1,581 awards since 2023
- The award came in at a median 44% of the estimated value (15 awards with both estimate and value) — pricing at the estimate is usually too high here. Country: 69%.n = 15
- The median procedure drew just one bid (851 procedures with a bid count); 93% ended with a single bidder. Country: median 1 bids.n = 851
- Not one of the 1,581 awards with a known winner country has gone to a foreign company so far. National average: 0%.n = 1,581
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 10/09/2026.
Clement
References and certificates from your home country count fully across the EU — that is what European procurement law is for.
Foreign bidders
In Italy, 2,091 contracts went to foreign companies over the last 3 years (of 2,146,689 recorded awards) — mostly from France, Germany, Spain.
Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.
What the buyer is looking for
APPALTO SERVIZIO CONTACT CENTER COMMERCIALE
Description as published (DE). From the TED — Tenders Electronic Daily version of this same notice.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in ITA.
Contract
BuyerACQUE BRESCIANE S.R.L.
TypeServices
Estimated value6.115.247 €
Published10 September 2026
Who has won here before
| Company | Awards | Period |
|---|---|---|
| Engineering Ingegneria Informatica S.p.A. | 48 | 2024–2026 |
| GI GROUP S.P.A. | 24 | 2024–2026 |
| tomasoni spurghi srl | 19 | 2025–2026 |
| GARDA GESTIONI SRL | 17 | 2024–2026 |
| INFRASIT S.R.L. | 16 | 2024–2026 |
From 13.7M documented awards · regular winners know this buyer's requirements — that is your competition.
·
days until the deadline — Monday 5 October at 11:00
How to bid
Read the full notice — Original + documents
Goes directly to this tender on the publishing platform via ANAC PVL. The full specification and all annexes are there.
Tender documents — direct download
Specifications and annexes hosted by the buyer — usually accessible without registration. From the TED — Tenders Electronic Daily version of this same notice.
Official notice
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