How to bid in this country: portals, deadlines, thresholds →
Usługa wsparcia technicznego dla oprogramowania ManageEngine ServiceDesk Plus, Endpoint Central oraz ADAudit Plus użytkowanego przez Zamawiającego
Your path to submission
- Deadline: 10 November at 11:00 — 9 days left.
- You submit on eZamówienia — not here and not by e-mail. ↗ Submission via eZamówienia: account required; above the EU threshold a qualified signature, nationally the 'trusted signature' often suffices — check the wording. Sort out account and signature first — not on submission day.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The subject of the contract is the provision of support services with the right to update the software to the latest available version, valid for a period of 12 months, for the software: 1) ServiceDesk Plus Multi-Language Professional for 30 technicians, 5000 IT resources, Service Catalog Addon, CMDB Addon; 2) Endpoint Central UEM for 2000 endpoints, 1000 servers, 25 technicians, Multi-Language Pack, Secure Gateway Server; 3) AdAudit Plus Proffesional version for 3 domain controllers, 80 Windows servers, 4 Windows file servers, 1 Azure Tenant, 1500 workstations. 3.2 Detailed information on the description of the subject of the contract, the scope and conditions of performance of the subject of the contract are specified in: Draft Provisions of the Agreement (PPU), constituting Annex 2 to the ToR together with annexes, including in particular the Detailed Description of the Subject of the Order (SOPZ), constituting Annexes 1 to the PPU.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 2 months (40 awards, most recently October 2026) — the next award is due around December 2026 by that rhythm. The last award went to Softiq Sp. z o.o.n = 40
- 29% of this buyer's awards went to companies that had already won here before (203 awards since 2017, spread over 106 companies). 71% went to new names.n = 203 awards since 2017
- The median procedure drew 2 bids (87 procedures with a bid count); 41% ended with a single bidder. Sector: median 1 bid.n = 87
- The award came in at a median 97% of the estimated value (49 awards with both estimate and value) — pricing at the estimate is usually about right here. Sector: 99%.n = 49
- 4% of awards went to companies from abroad (203 awards with a known winner country). Sector average: 3%.n = 203
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Sygnity Spółka Akcyjna | 9 | 2024–2026 |
| IT Solution Factor Sp. z o.o. | 9 | 2021–2025 |
| SOFTIQ Sp. z o.o. | 7 | 2022–2026 |
| Atende S.A. | 5 | 2025–2026 |
| „EU-CONSULT” Sp. z o.o. | 4 | 2022–2025 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 24 completed awards — not a statement about this procedure.)
This procedure allows 11 days between publication and deadline — typical in this country is 18 (median of 9,435 procedures). Much tighter than usual: the first week counts.
Foreign bidders
In Poland · IT services, 237 contracts went to foreign companies over the last 3 years (of 12,878 recorded awards) — mostly from Bulgaria, Germany, Belgium.
How to bid
Guide: how to apply on e-Zamówienia (Polen) → Registration, signature, fees — from the operator's bidder manual.
Don't miss the next one
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