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Technical support service for server infrastructure
Usługa wsparcia technicznego dla infrastruktury serwerowej — original title
Your path to submission
- Deadline: 3 November at 09:00 — 2 days left.
- You submit on eZamówienia — not here and not by e-mail. ↗ Submission via eZamówienia: account required; above the EU threshold a qualified signature, nationally the 'trusted signature' often suffices — check the wording. Sort out account and signature first — not on submission day.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
1. 1. The subject-matter of the contract is the provision of technical support and manufacturer’s warranty services (‘support services’) for PARP’s server hardware: (1) Part A: includes the Dell server hardware owned by the Ordering Party together with the Dell EMC ProSupport support service with the Next Business Day On-Site Service option, specified in Table 1 of the Description of the Subject of the Order (hereinafter: ‘OPZ’) constituting Annex 1A to the ToR; 2. 1. The subject-matter of the contract is the provision of technical support and manufacturer’s warranty services (‘support services’) for PARP’s server hardware: (1) Part B: includes the IBM server hardware owned by the Ordering Party together with the support service at the Storage Expert Care Advanced level specified in Table 1 of the Order Item Description (hereinafter: ‘OPZ’) constituting Annex 1B to the ToR;
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 3 months (20 awards, most recently August 2026) — the next award is due around December 2026 by that rhythm. The last award went to Softinet sp. z o.o.n = 20
- 20% of this buyer's awards went to companies that had already won here before (552 awards since 2015, spread over 217 companies). That is well below the sector norm (34%) — this buyer switches suppliers more often than others.n = 552 awards since 2015
- The award came in at a median 108% of the estimated value (55 awards with both estimate and value) — pricing at the estimate is usually too low here. Sector: 83%.n = 55
- The median procedure drew 3 bids (378 procedures with a bid count); 17% ended with a single bidder. Sector: median 4 bids.n = 378
- 5% of awards went to companies from abroad (552 awards with a known winner country). Sector average: 0%.n = 552
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Idipsum Sp. z o.o. | 12 | 2024–2026 |
| KDK Sp. z o.o. | 11 | 2015–2025 |
| Softinet Sp. z o.o. | 7 | 2021–2026 |
| Grupa Gumułka – Euroedukacja Sp. z o.o. | 7 | 2021–2026 |
| Wrocławska Agencja Rozwoju Regionalnego S.A. | 7 | 2024–2026 |
How often this buyer tenders this kind of work
Contracting authority contact
Tactics
When contracts were awarded in this country and sector, usually about 4 bids came in. A normal field for this market. (Based on 4,806 completed awards — not a statement about this procedure.)
This procedure allows 14 days between publication and deadline — typical in this country is 18 (median of 9,435 procedures). A normal window for this market.
Foreign bidders
In Poland · Architecture & engineering, 115 contracts went to foreign companies over the last 3 years (of 40,697 recorded awards) — mostly from Germany, France, Switzerland.
How to bid
Guide: how to apply on e-Zamówienia (Polen) → Registration, signature, fees — from the operator's bidder manual.
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