Acquisition of licenses and CRM application TMA TME services
Acquisition de licences et prestations de TMA TME de l'application CRM
France · Dept. 45 · how to bid here →
Your path to submission
- Deadline: 20 October at 10:00 — 16 days left.
- The submission point is stated in the notice (link on the right). Submission via the buyer profile named in the notice (e.g. PLACE/Maximilien): free account required; a signature is usually only demanded from the winning bidder. Sort out account and signature first — not on submission day.
- Offer and evidence in: FRA.
- Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Clement What the numbers say about this buyer
- 47% of the bids received came from other countries (61 procedures with a bid mix) — all bidders, not just the winners. Sector: 5%.n = 61
- In this sector the buyer awards roughly every 2 months (39 awards, most recently September 2026) — the next award is due around November 2026 by that rhythm. The last award went to LGI Sustainable Innovation.n = 39
- 28% of this buyer's awards went to companies that had already won here before (212 awards since 2024, spread over 88 companies). 72% went to new names.n = 212 awards since 2024
- 83% of the bids received came from small and medium-sized enterprises (61 procedures with a bid mix). Sector: 49%.n = 61
- The median procedure drew 5 bids (189 procedures with a bid count); 14% ended with a single bidder. Sector: median 5 bids.n = 189
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 04/10/2026.
Foreign bidders
In France · IT services, 224 contracts went to foreign companies over the last 3 years (of 4,597 recorded awards) — mostly from Germany, Spain, Belgium.
Typical field: median 18 (from 39 awards).
What the buyer is looking for
The subject of this contract is the provision of E-Deal Efficy licenses as well as third-party application and scalable maintenance and corrective and preventive maintenance of the Customer Relationship Management (CRM) application. The challenges are as follows: - Ensure continuity of service with corrective and scalable maintenance of the CRM tool, it being understood that the solution is hosted on-premise, on the servers of the BRGM Information System; - Support the BRGM in the operational deployment of the CRM tool and its appropriation by users (training, technical assistance); - Mobilize high-level expertise on Efficy's E-Deal CRM software and customer relationship management, to advise on developments or solutions to be implemented to correct problematic situations
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in French.
Contract
Who has won here before
| Company | Awards | Period |
|---|---|---|
| SUEZ EAU FRANCE | 6 | 2024–2026 |
| SkyTEM | 4 | 2024–2025 |
| VEOLIA EAU CGE | 4 | 2025–2026 |
| ACTION GROUPE | 4 | 2025 |
| EODD INGENIEURS CONSEILS | 4 | 2025 |
How often this buyer tenders this
Who knows the rhythm prepares instead of reacting.
How to bid
Guide: how to apply on PLACE — Plateforme des achats de l'État (Frankreich) → Registration, signature, fees — from the operator's bidder manual.