Assistance with processing telephone calls from Cnav
Assistance au traitement des appels téléphoniques de la Cnav
France · Dept. 75 · how to bid here →
Your path to submission
- Deadline: 5 October at 14:00 — 1 day left.
- The submission point is stated in the notice (link on the right). Submission via the buyer profile named in the notice (e.g. PLACE/Maximilien): free account required; a signature is usually only demanded from the winning bidder. Sort out account and signature first — not on submission day.
- Offer and evidence in: FRA.
- Collect your evidence — the eligibility requirements are listed above; for many of them the analysis explains how to obtain them.
Clement What the numbers say about this buyer
- 22% of this buyer's awards went to companies that had already won here before (42 awards since 2024, spread over 21 companies). 78% went to new names.n = 42 awards since 2024
- The award came in at a median 49% of the estimated value (10 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 67%.n = 10
- The median procedure drew 5 bids (35 procedures with a bid count); 6% ended with a single bidder. Sector: median 6 bids.n = 35
- 5% of awards went to companies from abroad (42 awards with a known winner country). Sector average: 5%.n = 42
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 27/09/2026.
Foreign bidders
In France · Business services, 560 contracts went to foreign companies over the last 3 years (of 12,054 recorded awards) — mostly from Germany, Italy, Spain.
Typical field: median 6 (from 10,609 awards).
What the buyer is looking for
The service shall be carried out on the premises of the Contractor. In addition, one-off travel is to be provided for: Visits by the holder to a Cnav IDF site (Créteil, Saint Denis or Tours), in particular for follow-up meetings, framing workshops or specific work sessions. Similarly, at the request of the CNAV, the contractor shall allow it to visit its premises as part of the monitoring of the proper performance of the contract. In any event, this request shall comply with a notice of 7 calendar days. Finally, the meetings referred to in the CCTP take place at the premises of Cnav (Dyonis in Saint-Denis) or by videoconference with Cnav’s tool (indicatively Microsoft Teams at the moment). The choice of location is always up to the CNAV and is not likely to lead to any additional invoicing.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on the right), not in the EU form. The document analysis below extracts them from there — bid and evidence in French.
Contract
Who has won here before
| Company | Awards | Period |
|---|---|---|
| GPV FRANCE | 2 | 2025 |
| CEGID | 2 | 2026 |
| SAS FRESCA | 2 | 2025 |
| OCTO Technology SAS | 2 | 2024–2025 |
| EUROSIT SA | 2 | 2025 |
How often this buyer tenders this
Who knows the rhythm prepares instead of reacting.
How to bid
Guide: how to apply on PLACE — Plateforme des achats de l'État (Frankreich) → Registration, signature, fees — from the operator's bidder manual.