Friedrich & ClementBETA

Support services for the User Care Center (CAU), maintenance of the workstation and ticketing system of the Municipality of Palma

servicios de soporte al Centro de Atención al Usuario (CAU), mantenimiento del puesto de trabajo y del sistema de ticketing del Ayuntamiento de Palma

Spain · Palma de Mallorca · how to bid here →

Your path to submission

  1. Deadline: 6 October at 21:59 — 21 days left.
  2. You submit on PLACSP — Plataforma de Contratación del Sector Público — not here and not by e-mail. ↗ Submission via the Plataforma de Contratación (PLACSP): registration plus a recognised digital certificate / eIDAS signature — as an EU bidder, arrange this early; it typically takes days. Sort out account and signature first — not on submission day.
  3. Offer and evidence in: SPA.
  4. Collect your evidence — use the eligibility analysis above: it lists the requirements and, for known certificates, how to get them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

Clement What the numbers say about this buyer

  • In this sector the buyer awards roughly every 4 months (40 awards, most recently September 2026) — the next award is due around December 2026 by that rhythm. The last award went to Neumàtics Binissalem, S.L..n = 40
  • 21% of this buyer's awards went to companies that had already won here before (616 awards since 2018, spread over 304 companies). That is well below the sector norm (50%) — this buyer switches suppliers more often than others.n = 616 awards since 2018
  • The median procedure drew 3 bids (240 procedures with a bid count); 26% ended with a single bidder. Sector: median 2 bids.n = 240
  • The award came in at a median 70% of the estimated value (180 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 80%.n = 180
  • 13% of the bids received came from other countries (85 procedures with a bid mix) — all bidders, not just the winners. Sector: 2%.n = 85

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 15/09/2026.

Clement
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Foreign bidders

In Spain · Repair & maintenance, 238 contracts went to foreign companies over the last 3 years (of 42,702 recorded awards) — mostly from Germany, Italy, Portugal.

Typical field: median 5 (from 12 awards).

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

What you must prove — eligibility criteria

From the notice of the same procedure on TED — Tenders Electronic Daily.

›
Minimum annual turnover
Cifra anual de negocio
›
References: services
Trabajos realizados
Requirement texts are quoted in the notice's original language — the official wording is binding.

Contract

BuyerJunta de Gobierno del Ayuntamiento de Palma de Mallorca
TypeServices
Estimated value13.071.480 €
Published9 September 2026
CategoryRepair & maintenance · CPV 50324100

Who has won here before

CompanyAwardsPeriod
Grup Trui Mallorca s.l. · marratxi182019–2026
BUSQUETS UNIFORMIDAD SL · ILLES BALEARS92023–2026
Deejays Grup, SL62019–2026
MELCHOR MASCARO SAU62022–2024
INSTITUTO DE TRABAJO SOCIAL Y DE SERVICIOS SOCIALES INTRESS · ILLES BALEARS52022–2026
From 13.7M documented awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this

20239
20248
202516
202615

Who knows the rhythm prepares instead of reacting.

·
days until the deadline — Tuesday 6 October at 21:59

How to bid

Guide: how to apply on PLACSP — Plataforma de Contratación del Sector Público (Spanien) → Registration, signature, fees — from the operator's bidder manual.

Open PLACSP — Plataforma de Contratación del Sector Público and search there for:
servicios de soporte al Centro de Atención al Usuario (CAU), mantenimiento del puesto de trabajo y del sistema de ticketing del Ayuntamiento de Palma
We hold no notice number for this source — search by title or buyer.

Tender documents — direct download

Specifications and annexes hosted by the buyer — usually accessible without registration.
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