Distribution de documents numériques et facturation aux patients

❓There are no award criteria, weightings, penalties, guarantees, subcontracting rules, validity periods, question deadlines or site visit arrangements described; such elements are absent because this is presented as a non‑binding market exploration rather than a formal tender.

✓On risks, special conditions and contradictions or corrections, the only “risk‑related” element is that the document clearly states that it does not constitute a request for quotation and does not create contractual obligations, which limits legal and commercial risk for both AZ Delta and respondents.

✓Intellectual property is addressed by asking whether the solution includes patents, copyright‑protected technology, exclusive licences or protected technical processes relevant to the described functionalities, and requesting descriptions and registration numbers where applicable.

✓The text does not contain internal corrections or conflicting statements about obligations; the repeated passages reinforce the same message that providers must truthfully describe their solution and explicitly declare the degree of functional compliance (“Ja, volledig / Gedeeltelijk / Neen”), including future functionalities in development, with supporting evidence.

Answers on the required criteria

Must securities be provided (bid bond, performance or warranty guarantee)? If so: which, in what amount and by when?

❓Concerning securities (bid bond, performance or warranty guarantees), the input text does not mention any requirement to provide financial guarantees or securities of any kind.

❓There is no reference to bid bonds, performance guarantees, warranty guarantees, their amounts, or any deadlines relating to such instruments.

❓As such, based solely on this document, no securities are requested in the framework of this market consultation.

Is subcontracting allowed? If so: with which limits and which disclosure duties?

❓Regarding subcontracting, the text focuses entirely on the functional capabilities of the proposed platform and the provider’s own solution (including possible intellectual property protection and licenses).

❓It does not discuss whether subcontracting is allowed, any limits on subcontracting, or any obligations to disclose subcontractors.

❓Therefore, the input text provides no information on subcontracting rules.

Is there a site visit, and is attendance mandatory? If so: when?

❓On the topic of site visits, the document does not mention any visit to AZ Delta’s premises or other locations, nor does it set out dates, modalities, or whether attendance would be mandatory.

❓There is similarly no reference to an information session or bidders’ conference.

❓Thus, the input text contains no provisions about site visits.

In which language must the tender and the supporting documents be submitted, and are documents in other languages accepted?

❓With respect to language requirements for tenders and supporting documents, the text itself is in Dutch and asks the provider to “Beschrijf” and “Gelieve toe te lichten” various aspects, but it does not explicitly state the language in which responses must be submitted, nor whether other languages are accepted.

❓Because the document is not an actual tender but a market consultation, it also does not establish formal language rules for binding offers.

How long is the bidder bound by the tender (validity period), and is there a deadline for bidder questions? If so: until when?

✓Finally, on the questions of the validity period of tenders and a deadline for bidder questions, the document repeats that the exercise is a market consultation and not an offer request.

❓It asks suppliers to declare whether their solution meets the described needs and to add evidence, but it does not bind them to a tender for a specific validity period, nor does it set a timetable for submitting questions.

❓No deadlines, binding periods or formal communication windows are specified in the input text.

Further details

✓Market consultation for a digital platform for document distribution and patient invoicing

✓The input text describes a “Marktverkenning digitale documentendistributie en patiëntenfacturatie” for AZ Delta, a healthcare provider.

✓It is a market consultation about integrated platforms for digital distribution, storage, processing and payment of patient invoices and administrative documents.

❓The text is written in Dutch and refers to Belgian healthcare-specific terms such as “mutualiteiten,” indicating a Belgian (and more generally EU) context, but it does not explicitly name a country beyond those contextual clues.

✓The document explains that AZ Delta is merely exploring the market to identify possible suppliers and to assess to what extent existing solutions meet defined functional needs (such as personal accounts, digital vaults, integrated payment, administrative process support, notifications, omnichannel strategies and integration options).

✓It explicitly states that this “marktverkenning” does not constitute a request for tender (“houdt geen offerteaanvraag in”) and creates no contractual obligations (“schept geen enkele contractuele verbintenis”).

❓Because it is not a formal procurement notice or tender dossier, the typical tender conditions about guarantees, subcontracting, site visits, language of submission, validity of offers, and question deadlines are not addressed.