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EDR, NDR and DLP solutions implementation service - repetition

Usluga implementacije EDR, NDR i DLP rješenja - ponavljanje — original title

HRCroatia · Grad Zagreb

Your path to submission

  1. Deadline: 16 November at 12:00 — 15 days left.
  2. The submission point is stated in the notice (link on this page).
  3. Offer and evidence in: Croatian.
  4. Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

The subject of the procurement is the upgrade of the existing cybersecurity system of the client as a single functional unit, which ensures a higher level of protection of end devices and servers, advanced detection and response to security incidents and prevention of data leakage. The solution is delivered in the form of a subscription for a period of at least 36 months and must be fully compatible with the existing centrally managed endpoint security solution of the client. The subject matter of the procurement does not include the replacement of the existing end device protection system or migration to another manufacturing solution, but the upgrade and functional extension of the existing system to achieve additional EDR, XDR, GLP and NDR functionalities while maintaining operational continuity and existing security policies. The functionalities of the solution must include options…

Show full description

… related to EDR/NDR/DLP: EDR functionalities on end devices, DLP functionalities on end devices and NDR capabilities through the network layer and correlation of events from NGFW within the XDR system in terms of this specification, all in a single incident management and response system. Procurement shall include at least the following components, which together form an indivisible functional unit: • Subscription licenses and related services required to upgrade and expand the existing endpoint security solution, with full compatibility with the existing license model, configuration and management mode, including functionalities related to EPP/EDR/XDR and security capabilities relevant to EDR/NDR/DLP (incident detection/response, network visibility and data leakage prevention) • Deployment & tuning services, including component integration and functionality verification (acceptance) • A network security device (NGFW) compatible with the listed licenses and functionalities, with the necessary subscriptions/licences for the security functions involved throughout the subscription period • Support and subscriptions for all components for a minimum of 36 months The solution must enable endpoint and network security integration into the single system, including security information exchange and coordinated incident response. The solution offered must ensure full compatibility and integration without disrupting the existing system. The Client has an existing centrally managed system of end device protection, which is implemented on all end devices and servers and represents an operational security platform in everyday work. In order to preserve the continuity of protection, existing security policies, historical security records, operational procedures and existing investments, the subject of procurement is the upgrade and extension of the existing system, and not the replacement of the existing solution. Migration to another solution would require the replacement of existing agents, the migration of security policies, the retesting of functionality and could lead to an increased operational and security risk for the client’s critical information systems. · EDR, NDR and DLP solutions implementation service - repetition

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

TypeServices
Estimated value€69,000
Published30 Oct 2026
ProcedureOpen procedure
EU-fundedReserved for SMEs

Type of service

72 · IT services
CPV 72000000

Clement What the numbers say about this buyer

  • The median procedure drew 3 bids (747 procedures with a bid count); 20% ended with a single bidder. Sector: median 1 bid.n = 747
  • 86% of this buyer's awards went to companies that had already won here before (2,578 awards since 2017, spread over 254 companies). 14% went to new names.n = 2,578 awards since 2017
  • The award came in at a median 79% of the estimated value (205 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 98%.n = 205
  • 1% of the bids received came from other countries (682 procedures with a bid mix) — all bidders, not just the winners. Sector: 8%.n = 682
  • 1% of awards went to companies from abroad (2,578 awards with a known winner country). Sector average: 5%.n = 2,578

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 31/10/2026.

Clement
In comparable contracts in this sector nationwide (1,385 with a known bid count), usually only a single offer came in — a solid bid has real chances.
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

What you must prove — eligibility criteria

›
Trade register enrolment
Detalji opisani u dokumentaciji o nabavi
›
References: services
Detalji opisani u dokumentaciji o nabavi
›
Technical staff for quality control
Detalji opisani u dokumentaciji o nabavi
›
Independent quality certificate (e.g. ISO 9001)
Detalji opisani u dokumentaciji o nabavi
›
Security/guarantee required
Requirement texts are quoted in the notice's original language — only the official wording is binding.

Tender documents — direct download

⤓
Annex 1
Specifications and annexes at the buyer — usually viewable without registration
⤓
Administrative conditions
The full notice, official wording

Who has won at this buyer so far

Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.

CompanyAwardsPeriod
MEDICAL INTERTRADE D.O.O.2892018–2026
PHOENIX Farmacija d.o.o.2342018–2026
Medika d.d.1762018–2025
Oktal Pharma d.o.o.1442018–2026
Mediva d.o.o.642018–2026
From the recorded awards · regular winners know this buyer's requirements — that is your competition.

Contracting authority contact

Websitebfm.hr/
·
Deadline — Monday 16 November at 12:00

Tactics

When contracts were awarded in this country and sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 1,385 completed awards — not a statement about this procedure.)

This procedure allows 18 days between publication and deadline — typical in this country is 30 (median of 387 procedures). Much tighter than usual: the first week counts.

The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.

Foreign bidders

In Croatia · IT services, 47 contracts went to foreign companies over the last 3 years (of 1,372 recorded awards) — mostly from Germany, Switzerland, United Kingdom.

Submission language: Croatian.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.
Put together the evidence — in Croatian
The 4 criteria on the left, plus your price.
Submit via TED — Tenders Electronic Daily before the deadline
Electronic submission — allow time for the portal registration the first time.
To the procurement portal →Official notice on TED →
We pull data from millions of notices. If the link here does not work, report it — we will find the right one.

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