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Maintenance and upgrading of the information system to support the operation of the Registry
Usluga održavanja i nadogradnje informacijskog sustava za podršku rada Registara — original title
Your path to submission
- Deadline: 30 November at 11:00 — 29 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Croatian.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
The information system to support the operation of registers shall consist of several components and modules for the establishment of registers and records with associated codes and appropriate support for the processing, storage and transmission of data from registration records. The information system with its components and registers and records are described in more detail in the lower chapters of this document. The Registry Support Information System is hosted by the Shared Services Centre. The Information System operates through three environments, test and production environments are located within the Shared Services Center and are required to be provided by the Client, while the third development environment is required to be provided by the Contractor in its premises using its physical resources. The contractor is obliged to bear all the costs of establishing, maintaining and…
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… using the development environment. The Contractor shall provide the necessary data and a list of key experts to be provided with remote access to the Shared Services Centre, while the Client shall provide the necessary permissions and user accounts. The test and production environments located in the Shared Services Center use the Infrastructure as a Service (Service) service level. Infrastructure as a Service - IaaS). The IaaS shared CDU service is a refined classic IaaS service with all infrastructure services necessary for the smooth functioning of the platform and is adapted to host the systems and services of public sector bodies. The basic IaaS shared service is a virtual instance (VM) and everything necessary to establish a virtual data center in the CDU cloud. The information system to support the operation of the registers shall be harmonised and functional on the infrastructure of the Shared Services Centre in accordance with its applicable technical requirements and reference design and supported technologies.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every month (149 awards, most recently October 2026) — the next award is due around November 2026 by that rhythm. The last award went to Omega software d.o.o.n = 149
- 79% of this buyer's awards went to companies that had already won here before (259 awards since 2024, spread over 48 companies). 21% went to new names.n = 259 awards since 2024
- The award came in at a median 78% of the estimated value (102 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 98%.n = 102
- The median procedure drew just one bid (259 procedures with a bid count); 66% ended with a single bidder. Sector: median 1 bid.n = 259
- 2% of the bids received came from other countries (259 procedures with a bid mix) — all bidders, not just the winners. Sector: 8%.n = 259
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
What you must prove — eligibility criteria
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| IN2 d.o.o. | 39 | 2024–2026 |
| KING ICT d.o.o. | 22 | 2024–2026 |
| Omega software d.o.o. | 16 | 2024–2026 |
| COMBIS d.o.o. | 15 | 2025–2026 |
| Ericsson Nikola Tesla d.d. | 13 | 2024–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 149 completed awards — not a statement about this procedure.)
This procedure allows 31 days between publication and deadline — typical in this country is 30 (median of 387 procedures). A normal window for this market.
The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.
Foreign bidders
In Croatia · IT services, 47 contracts went to foreign companies over the last 3 years (of 1,372 recorded awards) — mostly from Germany, Switzerland, United Kingdom.
Submission language: Croatian.
How to bid
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