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Maintenance of videoconferencing systems
Usluga održavanja videokonferencijskih sustava — original title
Your path to submission
- Deadline: 1 December at 11:00 — 30 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Croatian.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
Service for the maintenance of video conferencing systems, and support of audio-video system manufacturers implemented at the locations referred to in Annex I to the Technical Specifications. The offer should include maintenance services for all specified equipment described in this document at the user's location as well as the support of the manufacturer of the said equipment. The subject of the procurement is defined in detail by the Costs and Technical Specifications which form an integral part of this Procurement Document.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every month (149 awards, most recently October 2026) — the next award is due around November 2026 by that rhythm. The last award went to Omega software d.o.o.n = 149
- 79% of this buyer's awards went to companies that had already won here before (259 awards since 2024, spread over 48 companies). 21% went to new names.n = 259 awards since 2024
- The award came in at a median 78% of the estimated value (102 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 98%.n = 102
- The median procedure drew just one bid (259 procedures with a bid count); 66% ended with a single bidder. Sector: median 1 bid.n = 259
- 2% of the bids received came from other countries (259 procedures with a bid mix) — all bidders, not just the winners. Sector: 8%.n = 259
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
What you must prove — eligibility criteria
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| IN2 d.o.o. | 39 | 2024–2026 |
| KING ICT d.o.o. | 22 | 2024–2026 |
| Omega software d.o.o. | 16 | 2024–2026 |
| COMBIS d.o.o. | 15 | 2025–2026 |
| Ericsson Nikola Tesla d.d. | 13 | 2024–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 149 completed awards — not a statement about this procedure.)
This procedure allows 34 days between publication and deadline — typical in this country is 30 (median of 387 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.
Foreign bidders
In Croatia · IT services, 47 contracts went to foreign companies over the last 3 years (of 1,372 recorded awards) — mostly from Germany, Switzerland, United Kingdom.
Submission language: Croatian.
How to bid
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