How to bid in this country: portals, deadlines, thresholds →
E-ticketing phase 2; Group 1 - Improving the security of the existing system by implementing video surveillance; Group 2 - Upgrading the e-ticketing system
E-ticketing faza 2; Grupa 1 - Unapređenje sigurnosti postojećeg sustava implementacijom video nadzora; Grupa 2 - Nadogradnja e-ticketing sustava — original title
Your path to submission
- Deadline: 12 November at 12:00 — 11 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Croatian.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
1. GROUP: Improving the security of the existing system by implementing video surveillance • installation of video surveillance in 180 buses 2. GROUP: Upgrading the e-Ticketing system • installing an additional 132 validators in all city buses • installing 8 ticket vending machines and adding value cards • installing 20 information panels at bus stops • creating a user account management module and adding new functionalities within the sales system. · Installation of video surveillance in 180 buses. · • installing an additional 132 validators in all city buses • installing 8 ticket vending machines and adding value cards • installing 20 information panels at bus stops • creating a user account management module and adding new functionalities within the sales system The existing e-Ticketing system is implemented on Windows 11 operating system, therefore it is necessary to align the software solution with the same.
Contract
Type of service
Clement What the numbers say about this buyer
- 60% of this buyer's awards went to companies that had already won here before (209 awards since 2018, spread over 60 companies). That is well below the sector norm (80%) — this buyer switches suppliers more often than others.n = 209 awards since 2018
- 21% of the bids received came from small and medium-sized enterprises (13 procedures with a bid mix). Sector: 65%.n = 13
- The median procedure drew 2 bids (37 procedures with a bid count); 49% ended with a single bidder. Sector: median 1 bid.n = 37
- The award came in at a median 113% of the estimated value (141 awards with both estimate and value) — pricing at the estimate is usually too low here. Sector: 98%.n = 141
- 3% of awards went to companies from abroad (209 awards with a known winner country). Sector average: 6%.n = 209
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 25/10/2026.
What you must prove — eligibility criteria
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| INA - Industrija nafte d.d. | 20 | 2018–2024 |
| AUTO HRVATSKA Prodajno Servisni Centri d.o.o. | 16 | 2018–2024 |
| Autobus d.o.o. | 10 | 2020–2023 |
| CIAK TRUCK d.o.o. | 9 | 2021–2023 |
| RIVALITAS d.o.o. | 9 | 2020–2023 |
Tactics
When contracts were awarded in this country and sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 559 completed awards — not a statement about this procedure.)
This procedure allows 16 days between publication and deadline — typical in this country is 30 (median of 387 procedures). Much tighter than usual: the first week counts.
Foreign bidders
In Croatia · Software & IT systems, 26 contracts went to foreign companies over the last 3 years (of 548 recorded awards) — mostly from Germany, Switzerland, United States.
Submission language: Croatian.
How to bid
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