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"Software Platform Support and Maintenance Services"
,,Servicii de Suport și Mentenanță Platformă Software” — original title
Your path to submission
- Deadline: 3 December at 15:00 — 32 days left.
- You submit on SICAP / e-licitatie — not here and not by e-mail. ↗
- Offer and evidence in: Romanian.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
The Contracting Authority wishes, through this procedure, to provide support (operational) and maintenance (corrective, adaptive and perfective) services for the existing software platform, a purchase that will generate a series of operational and technological benefits for the Romanian Auto Registry R.A. By implementing these services, both the headquarters of R.A.R. R.A. and the territorial representations will be able to benefit from a stable, adaptable and perfective information system, capable of efficiently supporting institutional activities and facilitating the provision of services to citizens and economic operators. At the same time, the final beneficiaries will have access to modern IT tools that will contribute to improving access to information, increasing the transparency of the services provided and making the interaction with the institution more efficient. Pursuant to…
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… Article 160(1) of Law 98/2016 (hereinafter referred to as ‘Law 98’) and Article 103(1) of the Implementing Rules to Law No 98/2016, approved by Government Decision No 395/2016 (hereinafter referred to as ‘the Rules’), any interested economic operator has the right to request clarifications or additional information in relation to the tender documentation, subject to a deadline of 18 days before the closing date for the submission of tenders. In accordance with the provisions of Article 160(2) and Article 161(1) of "Law 98", as well as Articles 27(2) to (4) and 103(2) of the "Rules", the contracting authority will respond in a consolidated, clear and complete manner to all requests for clarifications/additional information on the 11th day before the deadline set for the submission of tenders. The contracting authority will not respond to a request for clarifications/additional information received within 17 days before the deadline set for the submission of tenders, the request being considered to have been submitted late. The modification of the public procurement contract, during its validity period, will be able to be carried out under the conditions provided for in Article 221 of Law No 98/2016 and the provisions of ANAP Instruction No 1/2021. · The services that are intended to be purchased consist of: • operational support services for the existing software solution, in order to ensure the continuous operation of the system; • corrective maintenance services, consisting in investigating and remedying incidents, errors or malfunctions occurring in the operation of the solution; • adaptive and perfective maintenance services, consisting in adapting the system to changes in the legislative framework, technical infrastructure or operational processes, as well as optimizing and refining existing functionalities to increase system efficiency and performance. Adaptive and perfective maintenance services shall be provided on the basis of requests for adaptation made by the Contracting Authority. For each request, the Contractor shall carry out an impact analysis and estimate the effort required for adaptation, which shall be subject to the approval of the Contracting Authority. A total of 504 man-days over 36 months are estimated. The number of days will be settled as they are used. The provision of support and maintenance services for the existing software platform will generate a series of operational and technological benefits for the Romanian Auto Registry R.A., of which the most relevant are: maintaining the stable and continuous operation of the information systems used by the institution; optimization and modernization of business processes carried out at the level of beneficiary departments; streamlining workflows and information flows associated with operational activities; adapting the IT system to legislative changes and new operational requirements of the institution; the use of a common IT&C infrastructure and a unitary architecture for the functional components of and
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 3 months (20 awards, most recently October 2026) — the next award is due around January 2027 by that rhythm. The last award went to EVOTECH-IT.n = 20
- 79% of this buyer's awards went to companies that had already won here before (3,700 awards since 2018, spread over 692 companies). That is well above the sector norm (45%) — newcomers have a harder time here than elsewhere.n = 3,700 awards since 2018
- 6% of the bids received came from other countries (174 procedures with a bid mix) — all bidders, not just the winners. Sector: 23%.n = 174
- The award came in at a median 77% of the estimated value (8 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 95%.n = 8
- The median procedure drew 2 bids (267 procedures with a bid count); 36% ended with a single bidder. Sector: median 2 bids.n = 267
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
What you must prove — eligibility criteria
- Operatorii economici ce depun oferta trebuie să dovedească o formă de înregistrare în condițiile legii din țara de rezidență din care să reiasă că operatorul economic este legal constituit, că nu se află în niciuna din situațiile de anulare a constituirii pr… read in fullcollapse
Ofertantul (individual sau asocierea), terţul susţinãtor, dupã caz, vor oferi informaţii cu privire la experienţa lor similarã. Ofertantul trebuie să demonstreze că a dus la bun sfârșit*, în ultimii 3 ani**, prestarea de servicii similare (Servicii de suport t… read in fullcollapse
Informaţii cu privire la subcontractanţi: În cazul în care părţi din contractul ce urmează a fi atribuit vor fi îndeplinite de către unul sau mai mulţi subcontractanţi, ofertantul are obligaţia de a preciza partea/ părţile din contract pe care acesta urmează s… read in fullcollapse
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| TRODAT SRL | 317 | 2024–2026 |
| DEDEMAN S.R.L. | 207 | 2024–2026 |
| AS-COMPUTER BUCURESTI | 54 | 2024–2026 |
| SELGROS CASH&CARRY SRL | 46 | 2024–2026 |
| RO 1316 SERVICE AUTO SERUS S.R.L. | 45 | 2024–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 4 completed awards — not a statement about this procedure.)
This procedure allows 38 days between publication and deadline — typical in this country is 33 (median of 2,802 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.
Foreign bidders
In Romania · IT services, 39 contracts went to foreign companies over the last 3 years (of 45,144 recorded awards) — mostly from Germany, France, Switzerland.
Submission language: Romanian.
How to bid
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