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Reception and security services Sankt Augustin
Empfangs- und Wachdienstleistungen Sankt Augustin — original title
Your path to submission
- Deadline: 24 November at 10:00 — 23 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: German.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
The subject of this contract is the provision of reception, security and security services as well as functional services at the location of the client (AG) in Sankt Augustin. On the premises there are two buildings - the so-called office (office building) - Reception 1 - one employee Monday to Friday from 08:00 to 18:00 - Institute for Occupational Safety and Health (IFA) - Reception 2 - Occupation - one employee 365 days around the clock (24/7, 3-shift system a 8 hours) In addition, another employee is to be assigned to the IFA Monday to Friday from 10:00 to 14:00. Optionally, the AG can call up further personnel hours. Details are laid down in the tender specifications and other procurement documents. · see brief description of the contract or procurement project
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 4 months (69 awards, most recently September 2026) — the next award is due around December 2026 by that rhythm. The last award went to Cassini Consulting AG.n = 69
- 24% of the bids received came from small and medium-sized enterprises (22 procedures with a bid mix). Sector: 77%.n = 22
- The median procedure drew 2 bids (448 procedures with a bid count); 41% ended with a single bidder. Sector: median 4 bids.n = 448
- 45% of this buyer's awards went to companies that had already won here before (456 awards since 2018, spread over 250 companies). 55% went to new names.n = 456 awards since 2018
- The award came in at a median 64% of the estimated value (12 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 79%.n = 12
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 25/10/2026.
Tender documents at a glance
The essentials of the tender documents, checked statement by statement against the documents. For your bid, the original documents count.
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✓ found in the documents · ❓ not found in the documents or general statement
Vergabeunterlagen: Empfangs- und Wachdienste DGUV-Standort Sankt Augustin
The input text concerns an EU‑wide open tender procedure for reception, security and guarding services at the DGUV site in Sankt Augustin, Germany.
It is drafted from the point of view of a German public contracting authority and refers extensively to German procurement law (GWB, VgV, VOL/B) and EU regulations (in particular EU sanctions Regulation 833/2014).
Austria’s ÖSD) and Russian sanctions (Russia/Ukraine context), but the applicable legal and procedural framework is clearly German/EU.
The documents describe in detail what bidders must submit and which minimum qualification requirements apply.
Such as: bidders must use the contracting authority’s templates and submit at least the filled forms D (Eignungsbogen), G (Angebotsblatt), H (Preisblatt) and the digitally signed AVV C2 including TOM annex; in case of bidding consortia and subcontractors, they must additionally file E (Bietergemeinschaftserklärung) and F (Erklärung Unterauftragnehmer) plus separate Eignungsbogen per member/UAN.
Furthermore, bidders must name the intended object manager and deputy (with minimum vocational qualification as “Fachkraft für Schutz und Sicherheit”, 3 years relevant experience and German C2 language level) including personal references (2 per person, ≥ 24 months, recent) and provide, where required, language certificates according to ALTE‑standardised exams; they must also submit a sanctions self‑declaration under Article 5k of Regulation (EU) 833/2014 for themselves and any major subcontractors.
The scope of the contract is explained via the Leistungsbeschreibung and the contract draft.
Such as: the contract covers reception, security and guarding as well as “Funktionsdienste” at the DGUV site in Sankt Augustin (office/administration complex); details on tasks, staffing, shifts and qualitative requirements are laid down in the Leistungsbeschreibung (e.g. fixed staff pool of 10 persons, defined language levels C2/C1 depending on shift times, appearance, behaviour).
The temporal scope is structured in a start‑up phase beginning 01.03.2027 (approx. 8 weeks with parallel operation, intensive familiarisation, documentation duties and weekly jour fixe in the early phase) and full independent service provision from 01.05.2027.
The basic contract term is one year from the start of independent service, with up to two automatic one‑year extensions unless the contracting authority terminates at least six months before each extension date; in all cases the maximum duration is three years from the start of independent service.
Optionally, additional personnel/hours and a guard control system can be ordered up to a maximum volume defined in the price sheet; these options must be performed when called off but confer no entitlement to order.
Place of performance is exclusively the DGUV site in Sankt Augustin; all services must be rendered in German.
Show all 48 statements
Award criteria and the evaluation method are addressed in the general instructions.
Such as: offers are first checked for formal completeness and timely/form‑compliant submission, then for exclusion grounds and fulfilment of all minimum requirements (the full list of mandatory points in the Eignungsbogen is explicitly repeated).
Only offers that pass these steps are examined for price adequacy; if prices appear abnormally low, the contracting authority may request free-of-charge clarification and a transparent cost breakdown including subcontractor components.
For the award decision, the documents explicitly state that the most economically advantageous tender is determined solely by the lowest total offer price (brutto “Wertungspreis” per price sheet, line 31); that is, 100% price weighting with no qualitative sub‑criteria beyond pass/fail minimum requirements.
Bidders are bound to their offers until the bid‑binding date (15.02.2027) specified in the Angebotsblatt.
Risks and special conditions are also described in detail.
Such as: there is an optional, non‑mandatory site visit (Einzel‑Ortsbesichtigung), for which registration must be made via the DTVP platform by a fixed deadline; no procedure‑relevant questions are answered on site, but exclusively via DTVP, and questions must be raised in time to respect § 20(3) VgV (answers usually ≥ 6 days before bid deadline).
The use of subcontractors is permitted but tightly regulated: they must be listed, separate declaration F and (depending on “Eignungsleihe”) Eignungsbogen must be submitted, and the authority reserves the right to verify all self‑declarations and to demand supporting certificates.
The AG can also partially terminate to reduce hours/personnel with 3 months’ notice, and a three‑month probationary period allows termination with four months’ notice.
The documents emphasise that all communication must run via DTVP, that only the latest versions published there are binding, that bidders must themselves monitor updates, and that in case of contradictions between documents, the contract specifies a clear order of precedence: first the contract (including AVV/TOM), then the Leistungsbeschreibung, then any published Q&A, then the awarded offer/price sheet, and finally VOL/B; general terms of the contractor do not apply.
Answers on the required criteria
Must securities be provided (bid bond, performance or warranty guarantee)? If so: which, in what amount and by when?
Such as regarding securities, the documents do not require any bid bond, performance bond or separate warranty guarantee.
Instead, they require that the contractor maintains a business liability insurance: the “Eignungsbogen” demands a Betriebshaftpflichtversicherung with minimum cover per claim (twice maximised per year) of 5,000,000 EUR for personal, property and financial losses, 1,000,000 EUR for loss of guarded items, 500,000 EUR for handling damage and 100,000 EUR for key losses.
Beyond this insurance, no specific financial securities (bid bond, performance or warranty guarantees) are stipulated in the provided text.
Is subcontracting allowed? If so: with which limits and which disclosure duties?
Such as to subcontracting, the documents allow the use of Unterauftragnehmer, but with conditions and disclosure duties.
The contract (C1, “Übertragung der Leistung auf Dritte”) states that transferring the service in whole or in part to third parties after award is only permissible with the prior consent of the contracting authority in text form; the authority may verify reliability and suitability of the subcontractor and may refuse consent where special circumstances speak against it.
In the Eignungsbogen, bidders must list Unterauftragnehmer (overview under Ziff. 4), submit a separate “F.
Erklärung Unterauftragnehmer” per subcontractor and, depending on whether “Eignungsleihe” is used, also have subcontractors fill their own Eignungsbogen parts.
In the AVV (data processing agreement), use of sub-processors for data processing is only permitted with the contracting authority’s prior consent, with notification obligations at least one month before the planned processing and a right of objection.
Is there a site visit, and is attendance mandatory? If so: when?
Such as to the site visit, the “Allgemeine Hinweise” (A.) specify that there is the possibility of an individual site visit (Einzel-Ortsbesichtigung).
This site visit is explicitly not mandatory.
Interested companies must register for participation via the DTVP communication area by the latest registration date given in the timetable: “Spätester Termin zur Anmeldung Ortsbesichtigung: 10.11.2026, 10:00 Uhr”.
The contracting authority will then assign an appointment; the on-site appointments will last about one hour.
For reasons of equal treatment, procedurally relevant questions will not be answered on site; bidders are asked to submit any questions afterwards via DTVP.
In which language must the tender and the supporting documents be submitted, and are documents in other languages accepted?
Such as to the language, the contract states explicitly: “Vertragssprache ist deutsch.
Dies gilt auch für die unter diesem Vertrag geschuldeten Leistungen.” The tender documents themselves are in German, and there is no clause permitting submission of offers in other languages or accepting supporting documents in other languages without translation.
Where external certificates are in other languages, the documents do not expressly regulate acceptance; under German practice, an official or at least comprehensible German translation would typically be required, but this is not spelled out here, so bidders should assume German-language documents or include translations if in doubt (and clarify via DTVP if necessary).
How long is the bidder bound by the tender (validity period), and is there a deadline for bidder questions? If so: until when?
Such as to the bid validity and bidder questions, the Angebotsblatt (G) states that the bidder is bound by its offer “bis zum Ablauf der Bindefrist am 15.02.2027”.
The exact deadline for submission of bidder questions is not given as a date in the text; instead, it is referred to the DTVP project room (“Frist zur Einreichung von Aufklärungsfragen: siehe Projektraum im DTVP, Gliederungspunkte ‚Übersicht‘ sowie ‚Verfahrensangaben, Fristen‘”).
The latest date by which the contracting authority must answer questions is governed by § 20 (3) VgV, i.e. as a rule questions are to be answered no later than 6 days before the offer submission deadline.
All questions must be submitted exclusively via the DTVP communication area; direct contact with the contracting authority is prohibited and will not be answered.
Questions and answers are anonymised, compiled in a Q&A catalogue, published on DTVP and become part of the tender documents.
Further details
The input text concerns an EU-wide open procedure under the German Vergabeverordnung (VgV) for reception, security and guarding services at the DGUV site in Sankt Augustin, Germany.
It is clearly a German public procurement from the point of view of a German contracting authority (DGUV), with references to German law (GWB, VgV, VOL/B, MiLoG, BDSG, DSGVO) and EU regulations (e.g.
Art. 5k VO (EU) 833/2014).
No other national legal systems are used as reference frameworks; the applicable law and jurisdiction are explicitly German.
Furthermore, under the Art. 5k EU 833/2014 declaration, bidders must also assure that all subcontractors / suppliers and companies whose capacities are used and who receive more than 10 % of contract value do not fall under the Russia-related exclusion, and acknowledge that breaches can lead to exclusion from the procedure.
Only the contracting authority's tender documents are binding. As of: 27/10/2026
What you must prove — eligibility criteria
Eigenerklärung: Eintragung im Berufs- / Handelsregister - Ziff. 3 des Eignungsbogens: Eintragung im Berufs-/Handelsregister: Eigenerklärung, dass der Bieter aktuell und gültig im Berufs- oder Handelsregister (außerhalb von Deutschland in vergleichbaren Registe… read in fullcollapse
Eigenerklärung: Betriebshaftpflichtversicherung - Ziff. 5 des Eignungsbogens: Gefordert ist die Erklärung, dass spätestens zum Zeitpunkt der Auftragserteilung eine Betriebshaftpflichtversicherung mit mindestens folgenden Deckungssummen abgeschlossen sein wird … read in fullcollapse
Eigenerklärung: Mitarbeiterzahl - Ziff. 7 Eignungsbogen: Angabe der Anzahl der jahresdurchschnittlich beschäftigten Arbeitnehmer für jedes der letzten drei abgeschlossenen Geschäftsjahre. Es wird eine Mindestmitarbeiterzahl von 20 im Bereich Empfangs- und Wach… read in fullcollapse
Eigenerklärung: Unternehmensreferenzen - Ziff. 8 des Eignungsbogens: Die Bieter haben mit ihrem Angebot - gemäß der vorgegebenen Struktur im Eignungsbogen - vollständige Informationen zu mit dem Auftragsgegenstand vergleichbaren, bereits abgeschlossenen oder n… read in fullcollapse
Eigenerklärung: Verantwortliches Personal, Vorgesehene Objektleitung und Stellvertretung - Ziff. 11 des Eignungsbogens: Es ist die für den Auftrag vorgesehene Objektleitung und stellvertretende Objektleitung zu benennen. Diese muss mindestens über folgende Erf… read in fullcollapse
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Bechtle GmbH | 13 | 2016–2026 |
| Piepenbrock Dienstleistungen GmbH + Co. KG | 8 | 2020–2025 |
| Raufeld Medien | 8 | 2025–2026 |
| Waldner Laboreinrichtungen SE & Co. KG | 6 | 2025 |
| Universum Verlag GmbH · Wiesbaden | 6 | 2019–2025 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually only one or two bids came in. A solid bid has a real chance here. (Based on 76 completed awards — not a statement about this procedure.)
This procedure allows 28 days between publication and deadline — typical in this country is 32 (median of 20,071 procedures). Much tighter than usual: the first week counts.
Foreign bidders
In Germany · Business services, 349 contracts went to foreign companies over the last 3 years (of 29,674 recorded awards) — mostly from Belgium, Italy, United Kingdom.
Submission language: German.
How to bid
Guide: how to apply on cosinex Vergabemarktplatz / DTVP → Registration, signature, fees — from the operator's bidder manual.
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