How to bid in this country: portals, deadlines, thresholds →

Modernisation of the Network Monitoring Centre and Engineering Support to Remedy Time Defects (Activity 5) under the National Recovery and Resilience Plan 2021-2026 through the investment "Investment in State Information Infrastructure Networks"

Modernizacija mrežnog nadzornog centra i inženjerske podrške za otklanjanje kvarova s radnim vremenom (aktivnost 5) okviru Nacionalnog plana oporavka i otpornosti 2021. -2026 kroz investiciju "Ulaganje u mreže državne informacijske infrastrukture" — original title

HRCroatia · Grad Zagreb

Your path to submission

Deadline: 24 November at 11:00 — 23 days left.
The submission point is stated in the notice (link on this page).
Offer and evidence in: Croatian.
Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.

Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

The subject of the procurement is the delivery of licenses and services necessary for the implementation of the new, single and centralised supervisory system of the Hitronet network, which will cover the supervision of the network devices of the new network of state administration bodies, and the maintenance services of the same system. Modernisation of the Network Monitoring Centre and engineering support to resolve failures with 24/7 working hours – existing network monitoring centres are segmented by separate networks, often using resources from external suppliers. Through this investment, the operation of the network monitoring center will be modernized, as well as the support in case of failures, which will operate 24/7 due to the specific dependence of other information systems on the availability of the state information infrastructure network Network monitoring center will be…

Show full description

… located in the CDU (Centre of Shared Services). The supply of the centralised supervisory system of the Hitronet network (hereinafter referred to as the System) shall include: - Software solution for monitoring alarms and network equipment performance - Software solution for network flow analysis The proposed software solution must be based on open source technologies (Open-Source), in such a way that the licensing of core systems is not related to the number of monitored devices or metrics, thus ensuring that new network devices are added to the monitoring without additional license costs. The subject of the procurement is the delivery of licenses and services necessary for the implementation of the new, single and centralised supervisory system of the Hitronet network, which will cover the supervision of the network devices of the new network of state administration bodies, and the maintenance services of the same system. Modernisation of the Network Monitoring Centre and engineering support to resolve failures with 24/7 working hours – existing network monitoring centres are segmented by separate networks, often using resources from external suppliers. Through this investment, the operation of the network monitoring center will be modernized, as well as the support in case of failures, which will work 24/7 due to the specific dependence of other information systems on the availability of the state information infrastructure network. The Network Surveillance Centre will be hosted in the CDU (Shared Services Centre). The supply of the centralised supervisory system of the Hitronet network (hereinafter referred to as the System) shall include: - Software solution for monitoring alarms and network equipment performance - Software solution for network flow analysis The proposed software solution must be based on open source technologies (Open-Source), in such a way that the licensing of core systems is not related to the number of monitored devices or metrics, thus ensuring that new network devices are added to the monitoring without additional license costs.

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

BuyerMINISTARSTVO PRAVOSUĐA, UPRAVE I DIGITALNE TRANSFORMACIJE →

TypeServices

Estimated value€350,000

Published26 Oct 2026

ProcedureOpen procedure

EU-fundedReserved for SMEs

Type of service

72 · IT services

CPV 72212000

Clement What the numbers say about this buyer

In this sector the buyer awards roughly every month (149 awards, most recently October 2026) — the next award is due around November 2026 by that rhythm. The last award went to IN2 d.o.o.n = 149
80% of this buyer's awards went to companies that had already won here before (259 awards since 2024, spread over 48 companies). 20% went to new names.n = 259 awards since 2024
The award came in at a median 78% of the estimated value (102 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 98%.n = 102
The median procedure drew just one bid (259 procedures with a bid count); 66% ended with a single bidder. Sector: median 1 bid.n = 259
2% of the bids received came from other countries (259 procedures with a bid mix) — all bidders, not just the winners. Sector: 8%.n = 259

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 30/10/2026.

Clement

In this buyer's last 149 comparable contracts (same sector), usually only a single offer came in — a solid bid has real chances.

References and certificates from your home country count fully across the EU — that is what European procurement law is for.