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"Comprehensive customer service and ongoing maintenance of the sports and recreation infrastructure of the ski resort"
„Kompleksowa obsługa klienta i bieżące utrzymanie infrastruktury sportowo-rekreacyjnej ośrodka narciarskiego” — original title
Your path to submission
- Deadline: 3 November at 09:00 — 2 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Polish.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
The subject of the contract is the provision by the Contractor of a comprehensive service in the field of customer service and ongoing maintenance of the sports and recreation infrastructure of the BIESZCZAD.ski Wańkowa ski resort with the provision of human resources (persons meeting specific requirements and having specific competences and experience). The service covered by the contract includes in particular: 1) comprehensive customer service and conducting activities in the field of providing sports and recreation services using the infrastructure provided, 2) ensuring medical protection of the ski resort by qualified staff of ski rescuers in the amount of at least 2 people during the resort's working hours, 3) maintaining the infrastructure and maintaining it in a non-deteriorated condition (taking into account consumption resulting from current operation) and managing its…
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… functioning, 4) servicing snowmaking infrastructure and maintaining the ski slope. The detailed scope of the service is specified in Annex 1 to the ToR (Description of the subject of the contract) and Annex 2 to the ToR (Draft contract). In each winter season, the Ordering Party provides for a maximum of 90 days of customer service using the infrastructure (the minimum guaranteed for the Contractor is 70 days) and a maximum of 350 hours of snowmaking service. The Ordering Party may decide to change (shorten or extend) the time for which the services will be provided as well as to suspend their services in the case of circumstances specified in § 13 of the Agreement. 4.1. The subject of the contract is the provision by the Contractor of a comprehensive service in the field of customer service and ongoing maintenance of the sports and recreation infrastructure of the BIESZCZAD.ski Wańkowa ski resort with the provision of human resources (persons meeting specific requirements and having specific competences and experience). 4.2. The service covered by the contract includes in particular: 1) comprehensive customer service and conducting activities in the field of providing sports and recreation services using the infrastructure provided, 2) ensuring medical protection of the ski resort by qualified staff of ski rescuers in the amount of at least 2 people during the resort's working hours, 3) maintaining the infrastructure and maintaining it in a non-deteriorated condition (taking into account consumption resulting from current operation) and managing its functioning, 4) servicing snowmaking infrastructure and maintaining the ski slope. 4.3. The detailed scope of the service is specified in Annex 1 to the ToR (Description of the subject of the contract) and Annex 2 to the ToR (Draft contract). In each winter season, the Ordering Party provides for a maximum of 90 days of customer service using the infrastructure (the minimum guaranteed for the Contractor is 70 days) and a maximum of 350 hours of snowmaking service. The Ordering Party may decide to change (shorten or extend) the time for which the services will be provided as well as to suspend their services in the case of circumstances specified in § 13 of the Agreement. The Contractor is obliged to have third party liability insurance in respect of the activity carried out, including the subject of the contract, under the conditions set out in Annex 2 to the ToR (Draft Contract).
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 12 months (4 awards, most recently April 2026) — the next award is due around March 2027 by that rhythm. The last award went to AJK-SYSTEM, Adam Kijas.n = 4
- 40% of this buyer's awards went to companies that had already won here before (16 awards since 2021, spread over 10 companies). 60% went to new names.n = 16 awards since 2021
- Across 3 procedures with structured selection criteria, this buyer most often required: References: services (3 of 3), Minimum number of managers (3 of 3).n = 3
- Not one of the 16 awards with a known winner country has gone to a foreign company so far. Sector average: 0%.n = 16
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 25/10/2026.
What you must prove — eligibility criteria
1) Zamawiający określa, że ww. warunek zostanie spełniony, jeśli Wykonawca wykaże, że w okresie ostatnich 3 lat przed upływem terminu składania ofert (a jeżeli okres prowadzenia działalności jest krótszy – w tym okresie), wykonał (a w przypadku świadczeń powta… read in fullcollapse
2) O udzielenie zamówienia mogą ubiegać się Wykonawcy, którzy dysponują lub będą dysponować w okresie wykonywania zamówienia i skierują do jego realizacji: a) min. 1 osoba z uprawnieniami wydanymi przez Transportowy Dozór Techniczny w zakresie uprawniającym do… read in fullcollapse
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| AJK-SYSTEM, Adam Kijas | 6 | 2022–2026 |
| TECHNOALPIN EAST EUROPE S.R.O. | 2 | 2021–2023 |
| Prinoth Sp. z o.o. | 1 | 2023 |
| P.U.H. M.J.M. SERVICE BOCIAN JAROSŁAW | 1 | 2021 |
| Eugeniusz Koszarski | 1 | 2021 |
How often this buyer tenders this kind of work
Tactics
When contracts were awarded in this country and sector, usually about 3 bids came in. A normal field for this market. (Based on 11,963 completed awards — not a statement about this procedure.)
This procedure allows 8 days between publication and deadline — typical in this country is 20 (median of 8,613 procedures). Much tighter than usual: the first week counts.
Foreign bidders
In Poland · Agricultural services, 5 contracts went to foreign companies over the last 3 years (of 23,694 recorded awards).
Submission language: Polish.
How to bid
Guide: how to apply on e-Zamówienia (Polen) → Registration, signature, fees — from the operator's bidder manual.
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