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Basic information technology services
Perustietotekniikkapalvelut — original title
Your path to submission
- Deadline: 27 November at 12:00 — 26 days left.
- You submit on Hilma — not here and not by e-mail. ↗
- Offer and evidence in: Finnish.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The subject of the contract is Kaiku24 basic IT services, the content of which can be structured into the following sub-components: end-user support and terminal environment services, server platform operation and capacity services, telecommunications services, service deployment project whether the basic telecommunications services are complemented by expert services. End-user support and terminal environment services, server platform operation and capacity services and telecommunications services are continuous service components. The service deployment project (transition/transformation project) is a one-off project service to be carried out at the beginning of the contract and expert services are utilised according to the customer's needs, if necessary, during the contract period. In addition to the above, the subject of the contract includes SOC service and reporting environment…
Show full description
… management and development services on Azure capacity. This procurement procedure does not accept sub-tenders. This procurement does not include the following high-level items and services: Mobile telephony services, Traditional telecommunications network services, Microsoft licensing. One supplier and one backup supplier are selected on the basis of competitive tender. The contract enters into force for signature and is valid until further notice. The contract is concluded with the reserve supplier if the main supplier does not reach agreement with the contract with the main supplier or the contract is terminated in accordance with the contract with the contract with the contract concluded during the contract with the contract term of the contract of the contract of the contract subject of the contract of the contract and the contract of the contract of the contract of the contract subject of the subject of the contract of the tender, in accordance with the contract of the contract and the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the subject of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the subject of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the subject of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract. The contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract of the contract
Contract
Type of service
Clement What the numbers say about this buyer
- The median procedure drew 7 bids (10 procedures with a bid count); 0% ended with a single bidder. Sector: median 3 bids.n = 10
- 33% of this buyer's awards went to companies that had already won here before (13 awards since 2022, spread over 7 companies). That is well below the sector norm (49%) — this buyer switches suppliers more often than others.n = 13 awards since 2022
- 8% of awards went to companies from abroad (13 awards with a known winner country). Sector average: 1%.n = 13
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 25/10/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Finnish.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Medimatkat OY | 3 | 2022–2026 |
| Norian Accounting Oy | 2 | 2024 |
| Suomen Terveystalo Oy · HELSINGFORS | 2 | 2022–2023 |
| Lääkärisi Oy | 1 | 2026 |
| Medimatkat OY (2611608-7)//Solo Health Oy (3085392-8)//Coronaria Terveys Oy | 1 | 2023 |
How often this buyer tenders this kind of work
Tactics
When contracts were awarded in this country and sector, usually about 3 bids came in. A normal field for this market. (Based on 2,996 completed awards — not a statement about this procedure.)
This procedure allows 36 days between publication and deadline — typical in this country is 32 (median of 1,452 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.
Foreign bidders
In Finland · IT services, 51 contracts went to foreign companies over the last 3 years (of 4,856 recorded awards) — mostly from France, United States, Germany.
Submission language: Finnish.
How to bid
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