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Implementation of the public e-services platform together with the portal, mobile application, modernization of domain systems (taxes, waste, finance), EZD system and integrations (National Node of Identification, ePayments, mObywatel, e-Delivery, KSeF)
Wdrożenie platformy e-usług publicznych wraz z portalem, aplikacją mobilną, modernizacją systemów dziedzinowych (podatki, odpady, finanse), systemem EZD oraz integracjami (Krajowy Węzeł Identyfikacji, ePłatności, mObywatel, e-Doręczenia, KSeF) — original title
Your path to submission
- Deadline: 12 November at 10:00 — 11 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Polish.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The subject of the contract is the design, delivery and implementation of a comprehensive platform of electronic public services for residents and entrepreneurs, including a web portal and a coherent mobile application (Android/iOS) providing, among others, online payments, personalized information (taxes, fees, correspondence), waste export schedule, reporting defects in the public space, public consultations, tourist module, along with authentication by the National Electronic Identification Node. The contract also includes the digitization of back-office processes necessary to provide these e-services, including the modernization of domain systems servicing local taxes and fees, waste management and finance and budget, along with integrations (e-Delivery, KSeF, Poczta Polska), the implementation of an information security management system and a HR and payroll system with the employee…
Show full description
… portal. The order is complemented by the digitization and sharing of public data in open formats (budget data, land register for lease, register of alcohol sales permits) together with the API.
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 2 months (5 awards, most recently October 2025) — by that rhythm the next award was due around December 2025. The last award went to NEXTDATA Sp. z o.o.n = 5
- The median procedure drew 4 bids (29 procedures with a bid count); 10% ended with a single bidder. Sector: median 1 bid.n = 29
- 43% of this buyer's awards went to companies that had already won here before (379 awards since 2021, spread over 212 companies). That is well above the sector norm (31%) — newcomers have a harder time here than elsewhere.n = 379 awards since 2021
- 95% of the bids received came from small and medium-sized enterprises (7 procedures with a bid mix). Sector: 84%.n = 7
- Not one of the 379 awards with a known winner country has gone to a foreign company so far. Sector average: 1%.n = 379
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Polish.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| BILPOL-KUŻAJ SP. JAWNA | 12 | 2021–2025 |
| Dariusz Jojko | 11 | 2021–2026 |
| Poczta Polska S.A. | 10 | 2022–2025 |
| Zakład Zieleni Agnieszka Łempińska Dorota Lalik | 10 | 2021–2026 |
| power on - inteligentne systemy elektryczne Radosław Kliszka | 8 | 2021–2026 |
How often this buyer tenders this kind of work
Tactics
When contracts were awarded in this country and sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 3,698 completed awards — not a statement about this procedure.)
This procedure allows 20 days between publication and deadline — typical in this country is 18 (median of 9,435 procedures). A normal window for this market.
Foreign bidders
In Poland · Software & IT systems, 67 contracts went to foreign companies over the last 3 years (of 16,266 recorded awards) — mostly from Germany, Croatia, Czechia.
Submission language: Polish.
How to bid
Guide: how to apply on e-Zamówienia (Polen) → Registration, signature, fees — from the operator's bidder manual.
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