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Development and maintenance of information systems for social protection services
Sotsiaalkaitse teenuste infosüsteemide arendus- ja hooldustööd — original title
Your path to submission
- Deadline: 9 November at 12:00 — 8 days left.
- You submit on Riigihangete register — not here and not by e-mail. ↗
- Offer and evidence in: Estonian.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
The aim is to find partners for the development and maintenance of information systems for social protection services. The content of the works to be commissioned is the development and maintenance of the information systems of the Social Insurance Board, primarily the development and deployment of the public services managed by SKAIS and related software, the updating of the architecture, the development work necessary for improving data quality, increasing the ease of use and the additional needs arising from the amendment of the law. In addition to development work, the procurement also includes project management, analysis, testing and other services to ensure the effective operation and regular maintenance of information systems. The total estimated value of the procurement shall be EUR 24000000, with a maximum possible total value of EUR 28000000. Further details are provided in…
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… sub-divisions. / Grounds for exclusion and selection criteria: See tender documents · Maximum possible total value of 6,000,000 EUR. Maximum of 3, minimum of 2 participants in the framework contract. / Grounds for exclusion and selection criteria: See tender documents · Maximum possible total value of 5 000 000 EUR. Maximum 3, minimum 2 participants in the framework contract. / Grounds for exclusion and selection criteria: See tender documents · Maximum total possible value 4 000 000 EUR. Maximum 3, minimum 2 participants in the framework contract. / Grounds for exclusion and selection criteria: See tender documents · Maximum total possible value 9 000 000 EUR. Maximum 4, minimum 2 participants in the framework contract. / Grounds for exclusion and selection criteria: See the tender specifications
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every 2 months (79 awards, most recently October 2026) — the next award is due around December 2026 by that rhythm. The last award went to ByteLife Solutions OÜ.n = 79
- The median procedure drew 2 bids (184 procedures with a bid count); 34% ended with a single bidder. Sector: median 6 bids.n = 184
- 19% of this buyer's awards went to companies that had already won here before (192 awards since 2018, spread over 48 companies). That is well below the sector norm (43%) — this buyer switches suppliers more often than others.n = 192 awards since 2018
- 14% of awards went to companies from abroad (192 awards with a known winner country). Sector average: 22%.n = 192
- 14% of the bids received came from other countries (82 procedures with a bid mix) — all bidders, not just the winners. Sector: 17%.n = 82
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 25/10/2026.
Selection criteria — via the ESPD
The buyer states in the notice that eligibility is proven through the European Single Procurement Document (ESPD); the concrete requirements are in the tender documents. The document analysis below extracts them from there — bid and evidence in Estonian.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Osaühing IDAKOIDLIK | 6 | 2024–2026 |
| Industry62 OÜ | 5 | 2024–2026 |
| Datafruit OÜ | 4 | 2024–2025 |
| Trinidad Wiseman OÜ | 4 | 2024–2026 |
| Kodality OÜ | 3 | 2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, usually 5 or more bids came in. Many compete here — price and references decide. (Based on 79 completed awards — not a statement about this procedure.)
This procedure allows 20 days between publication and deadline — typical in this country is 31 (median of 672 procedures). A normal window for this market.
The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.
Foreign bidders
In Estonia · IT services, 106 contracts went to foreign companies over the last 3 years (of 1,231 recorded awards) — mostly from Finland, Germany, Belgium.
Submission language: Estonian.
How to bid
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