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Framework agreement for the provision, implementation and maintenance of software for the file processing of the social service of the CPAS with 3 lots

Raamovereenkomst voor de terbeschikkingstelling, implementatie en het onderhoud van software voor de dossierverwerking van de sociale dienst van het ocmw met 3 percelen — original title

BEBelgium · Geel

Your path to submission

Deadline for requests to participate: 18 November at 14:00 — 18 days left. Two-stage procedure: by this deadline you submit a request to participate (proof of eligibility). Only shortlisted firms are then invited to submit a tender.
You submit on BDA / e-Procurement Belgium — not here and not by e-mail. ↗
Offer and evidence in: Dutch.
Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.

Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

AGREEMENT FOR THE RECOMMENDATION, IMPLEMENTATION AND MAINTENANCE OF SOFTWARE FOR THE PROCESSING OF THE SOCIAL SERVICE OF THE CPAS with the following lots: Lot 1: basic software relating to the social file, the calculation of entitlements Lot 2: a digital workplace and collaboration layer that can bring together data from the basic software and other source systems Lot 3: additional applications that can work together with the basic software and file workstation via open interfaces · the basic software for the social file and the entitlement calculation · A digital file workstation and collaboration layer that can bring together data from the basic software and other source systems · additional applications that can work together with the basic software and file workstation via open interfaces

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

BuyerC-smart dv

TypeServices

Estimated valuevalue not published

Published19 Oct 2026

ProcedureNegotiated procedure with prior publication

Framework agreement3 lots

Type of service

72 · IT services48 · Software & IT systems

CPV 72000000 · 48000000

Clement

References and certificates from your home country count fully across the EU — that is what European procurement law is for.

Selection criteria — in the procurement documents

The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Dutch.

Eligibility analysis from the tender documents

Tender documents — direct download

⤓

Annex 1

Specifications and annexes at the buyer — usually viewable without registration

⤓

Administrative conditions

The full notice, official wording

Contracting authority contact

Email[email protected]

Websitewww.c-smart.be

Deadline — Wednesday 18 November at 14:00

Deadline for requests to participate

Tactics

When contracts were awarded in this country and sector, usually 5 or more bids came in. Many compete here — price and references decide. (Based on 1,480 completed awards — not a statement about this procedure.)

This procedure allows 31 days between publication and deadline — typical in this country is 34 (median of 3,181 procedures). A normal window for this market.

The rules of the market →

Foreign bidders

In Belgium · IT services, 537 contracts went to foreign companies over the last 3 years (of 2,133 recorded awards) — mostly from France, Germany, Luxembourg.

Submission language: Dutch.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents

Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.

This procedure is published on 2 portals

Bids are submitted on BDA / e-Procurement Belgium — TED carries the same notice, usually with the more detailed specification. Read both.

TEDNoticeBDA / e-Procurement BelgiumSubmission portal

Put together the evidence — in Dutch

Certificates, references and your price — as set out in the notice.

Submit via TED — Tenders Electronic Daily before the deadline

Electronic submission — allow time for the portal registration the first time.

To the procurement portal →Official notice on TED →

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