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Purchase of manufacturer's technical support (subscription) for SEPP standard software for HCL software - Task 1

Zakup wsparcia technicznego producenta (subskrypcji) dla oprogramowania standardowego SEPP w zakresie oprogramowania firmy HCL - Zadanie nr 1 — original title

PLPoland · Warszawa

Your path to submission

  1. Deadline: 2 November at 09:30 — 1 day left.
  2. The submission point is stated in the notice (link on this page).
  3. Offer and evidence in: Polish.
  4. Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

The subject of the contract is the provision of manufacturer's technical support (subscription) for SEPP standard software in the field of HCL software for a period of 36 months.

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

TypeServices
Estimated valuevalue not published
Published16 Oct 2026
ProcedureOpen procedure

Type of service

72 · IT services
CPV 72267000

Clement What the numbers say about this buyer

  • In this sector the buyer awards roughly every 2 months (96 awards, most recently October 2026) — the next award is due around December 2026 by that rhythm. The last award went to Enigma Sp. z o. o.n = 96
  • 19% of this buyer's awards went to companies that had already won here before (2,115 awards since 2015, spread over 748 companies). That is well below the sector norm (39%) — this buyer switches suppliers more often than others.n = 2,115 awards since 2015
  • The award came in at a median 120% of the estimated value (53 awards with both estimate and value) — pricing at the estimate is usually too low here. Sector: 99%.n = 53
  • The median procedure drew 2 bids (1,337 procedures with a bid count); 38% ended with a single bidder. Sector: median 1 bid.n = 1,337
  • 12% of awards went to companies from abroad (2,115 awards with a known winner country). Sector average: 3%.n = 2,115

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 01/11/2026.

Clement
In this buyer's last 39 comparable contracts (same sector), usually only a single offer came in — a solid bid has real chances.
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

What you must prove — eligibility criteria

›
Staff qualifications
posiada wiedzę i doświadczenie, w tym wykonania w okresie trzech lat przed upływem terminu składania ofert, a jeżeli okres prowadzenia działalności jest krótszy to w tym okresie: - co najmniej 1 (jednego) zamówienia polegającego na zapewnieniu świadczenia usłu… read in fullcollapse
posiada wiedzę i doświadczenie, w tym wykonania w okresie trzech lat przed upływem terminu składania ofert, a jeżeli okres prowadzenia działalności jest krótszy to w tym okresie: - co najmniej 1 (jednego) zamówienia polegającego na zapewnieniu świadczenia usługi wsparcia technicznego producenta (subskrypcji) dla oprogramowania standardowego o wartości nie mniejszej niż 1 500 000 zł brutto;
›
Security/guarantee required
Requirement texts are quoted in the notice's original language — only the official wording is binding.

Tender documents — direct download

⤓
Annex 1
Specifications and annexes at the buyer — usually viewable without registration
⤓
Administrative conditions
The full notice, official wording

Who has won at this buyer so far

Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.

CompanyAwardsPeriod
Enigma Systemy Ochrony Informacji Sp. z o.o.202015–2026
Netformers Sp. z o.o.122022–2026
Media Sp. z o.o.112015–2026
Ośrodek Wypoczynkowy Limba Piotr Rzadkosz spółka komandytowa112022–2026
Firma Poligraficzno-Introligatorska UDZIAŁOWIEC Sp. z o. o.,102022–2026
From the recorded awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this kind of work

3
2021
7
2022
1
2023
58
2024
42
2025
32
2026
143 procedures in this category since 2019. Public procurement repeats itself — those who know the rhythm prepare instead of reacting.

Contracting authority contact

·
Deadline — Monday 2 November at 09:30

Tactics

When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 39 completed awards — not a statement about this procedure.)

This procedure allows 17 days between publication and deadline — typical in this country is 18 (median of 9,435 procedures). A normal window for this market.

The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.

Foreign bidders

In Poland · IT services, 237 contracts went to foreign companies over the last 3 years (of 12,878 recorded awards) — mostly from Bulgaria, Germany, Belgium.

Submission language: Polish.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Guide: how to apply on e-Zamówienia (Polen) → Registration, signature, fees — from the operator's bidder manual.

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.
Put together the evidence — in Polish
The criterion on the left, plus your price.
Submit via TED — Tenders Electronic Daily before the deadline
Electronic submission — allow time for the portal registration the first time.
To the procurement portal →Official notice on TED →
We pull data from millions of notices. If the link here does not work, report it — we will find the right one.

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