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Maintenance and upgrade of the document management system
Održavanje i nadogradnja sustava za upravljanje dokumentima — original title
Your path to submission
- Deadline: 19 November at 12:00 — 18 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Croatian.
- Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
What the buyer is looking for
The subject of the procurement are licenses for system expansion, replacement of HSM backup devices, manufacturer's technological guarantee, contracting authority's training and maintenance and technological support services for modules 1, 2, 3, 4 and 5 of the existing Document Management System, consisting of the following modules: • Module 1 - Client document processing • Module 2 - Server document processing • Module 3 - HSM devices • Module 4 - Template register • Module 5 - Template development tool, in accordance with the detailed description in Annex 1 - Description of the subject of procurement and the quantities from TROŠKOVNIK (ANNEX 2).
Contract
Type of service
Clement What the numbers say about this buyer
- In this sector the buyer awards roughly every month (95 awards, most recently October 2026) — the next award is due around November 2026 by that rhythm. The last award went to AVOLA SOLUTIONS d.o.o.n = 95
- The award came in at a median 77% of the estimated value (66 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 98%.n = 66
- 73% of this buyer's awards went to companies that had already won here before (150 awards since 2024, spread over 39 companies). 27% went to new names.n = 150 awards since 2024
- The median procedure drew just one bid (150 procedures with a bid count); 77% ended with a single bidder. Sector: median 1 bid.n = 150
- 1% of the bids received came from other countries (150 procedures with a bid mix) — all bidders, not just the winners. Sector: 8%.n = 150
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 25/10/2026.
What you must prove — eligibility criteria
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| Avola Solutions d.o.o. | 13 | 2024–2026 |
| NEOS d.o.o. | 13 | 2024–2026 |
| KING ICT d.o.o. | 8 | 2024–2026 |
| DREAM AGENCY d.o.o. | 7 | 2024–2026 |
| True North d.o.o. | 7 | 2024–2026 |
How often this buyer tenders this kind of work
Tactics
When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 95 completed awards — not a statement about this procedure.)
This procedure allows 37 days between publication and deadline — typical in this country is 30 (median of 387 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.
Foreign bidders
In Croatia · IT services, 47 contracts went to foreign companies over the last 3 years (of 1,372 recorded awards) — mostly from Germany, Switzerland, United Kingdom.
Submission language: Croatian.
How to bid
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