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Operation, maintenance and upgrade services of the Security Operations Centre

Usluge operativnog postupanja, održavanja i nadogradnje sigurnosno operativnog centra — original title

HRCroatia · Grad Zagreb

Your path to submission

  1. Deadline: 11 November at 11:00 — 10 days left.
  2. The submission point is stated in the notice (link on this page).
  3. Offer and evidence in: Croatian.
  4. Collect your evidence — use the eligibility analysis on this page: it lists the requirements and, for known certificates, how to get them.
Compiled automatically from notice and documents — no guarantee; the procedure's wording is binding.

What the buyer is looking for

Operation, maintenance and upgrade services of the Security Operations Centre

Machine translation (EU eTranslation) — official wording via the PDF link.

Contract

TypeServices
Estimated value€350,000
Published8 Oct 2026
ProcedureOpen procedure
Reserved for SMEs

Type of service

72 · IT services
CPV 72000000

Clement What the numbers say about this buyer

  • In this sector the buyer awards roughly every month (54 awards, most recently August 2026) — by that rhythm the next award was due around October 2026. The last award went to Abysalto d.o.o.n = 54
  • 66% of this buyer's awards went to companies that had already won here before (167 awards since 2024, spread over 55 companies). 34% went to new names.n = 167 awards since 2024
  • The median procedure drew just one bid (167 procedures with a bid count); 80% ended with a single bidder. Sector: median 1 bid.n = 167
  • 1% of the bids received came from other countries (167 procedures with a bid mix) — all bidders, not just the winners. Sector: 8%.n = 167
  • The award came in at a median 99% of the estimated value (123 awards with both estimate and value) — pricing at the estimate is usually about right here. Sector: 98%.n = 123

From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 25/10/2026.

Clement
In this buyer's last 54 comparable contracts (same sector), usually only a single offer came in — a solid bid has real chances.
References and certificates from your home country count fully across the EU — that is what European procurement law is for.

What you must prove — eligibility criteria

›
Trade register enrolment
Detalji opisani u dokumentaciji o nabavi
›
References: services
Detalji opisani u dokumentaciji o nabavi
›
Technical staff for quality control
Detalji opisani u dokumentaciji o nabavi
›
Independent quality certificate (e.g. ISO 9001)
Detalji opisani u dokumentaciji o nabavi
›
Security/guarantee required
Requirement texts are quoted in the notice's original language — only the official wording is binding.

Tender documents — direct download

⤓
Annex 1
Specifications and annexes at the buyer — usually viewable without registration
⤓
Administrative conditions
The full notice, official wording

Who has won at this buyer so far

Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.

CompanyAwardsPeriod
COMBIS d.o.o.122024–2026
NEOS d.o.o.112024–2026
ASEE SOLUTIONS d.o.o.82024–2026
KING ICT d.o.o.72024–2026
Telelink Business Services d.o.o.72025–2026
From the recorded awards · regular winners know this buyer's requirements — that is your competition.

How often this buyer tenders this kind of work

29
2024
30
2025
33
2026
92 procedures in this category since 2019. Public procurement repeats itself — those who know the rhythm prepare instead of reacting.

Contracting authority contact

·
Deadline — Wednesday 11 November at 11:00

Tactics

When this buyer has awarded in this sector, there was usually a single bid in the end. A solid bid has a real chance here. (Based on 54 completed awards — not a statement about this procedure.)

This procedure allows 34 days between publication and deadline — typical in this country is 30 (median of 387 procedures). Much more generous than usual — time for a thorough bid rather than a quick one.

Foreign bidders

In Croatia · IT services, 47 contracts went to foreign companies over the last 3 years (of 1,372 recorded awards) — mostly from Germany, Switzerland, United Kingdom.

Submission language: Croatian.

Measured from linked award data; foreign winners bidding through a local subsidiary count as domestic — the true share is higher.

How to bid

Read the full notice — Original + documents
Goes directly to this tender on TED — Tenders Electronic Daily. The full specification and all annexes are there.
Put together the evidence — in Croatian
The 4 criteria on the left, plus your price.
Submit via TED — Tenders Electronic Daily before the deadline
Electronic submission — allow time for the portal registration the first time.
To the procurement portal →Official notice on TED →
We pull data from millions of notices. If the link here does not work, report it — we will find the right one.

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