Framework agreement on environmental communication

… These include issues relating to urban development, mobility, infrastructure, road works, public space, climate, energy and sustainability and other related policy areas. Environmental communication in this plot includes strategic communication about developments and changes in the living environment. The focus is on informing, creating understanding, involvement and support among residents, users, stakeholders and other relevant target groups. The contractor analyses the social, policy, spatial and communicative context and advises the City of Hasselt on the most appropriate communication, participation, awareness-raising and stakeholder approach. The contractor has demonstrable experience with environmental communication and with the specific communication issues associated with developments and changes in the urban and social environment. The services can relate to a specific sub-assignment or to the strategic guidance and direction of a complete process. In cases with increased sensitivity or social impact, the contractor identifies target groups, stakeholders, interests, sensitivities and possible resistance and develops an appropriate strategy. In doing so, he monitors the connection between communication, participation and stakeholder management and supports the City of Hasselt in support creation, positioning and, where relevant, behavioural change. The contractor acts as a strategic advisor and process director and ensures a coherent approach throughout all phases of the process. Definition: this lot focuses exclusively on strategy, advice, strategic concept development and process management. The concrete creative elaboration, production and operational implementation of communication tools, campaigns and participatory activities are covered by Lot 2. The City of Hasselt is looking for a creative and execution-oriented communication partner with demonstrable experience in environmental communication for the concrete elaboration and implementation of environmental communication around urban files. It concerns communication about developments and changes in the physical and social environment, including urban development, mobility, infrastructure, road works, public space, climate, energy, sustainability and other related policy areas. The contractor understands the specific context of environmental communication and can translate information about urban files and developments in the living environment into understandable, accessible and activating communication for residents, users, stakeholders and other relevant target groups. The contractor translates strategies, concepts and briefings into concrete communication and communication activities that match the specific context, target groups and dynamics of urban environment files. This can concern both the elaboration of a separate means of communication and the development and implementation of a complete