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Open telematic tender for maintenance service, HELP DESK and specialist support for HR Infinity Zucchetti management and safety applications, skilled, Inrecruiting, Ztravel with conservation in accordance with the standards, in addition to the possible provision of ORE management packages man specialist support and updates
Gara telematica aperta affidamento servizio manutenzione, help desk e supporto specialistico per gestionale zucchetti hr infinity e applicativi safety, skillato, inrecruiting, ztravel con conservazione a norma, oltre all’eventuale fornitura di pacchetti gestione ore uomo supporto specialistico e aggiornamenti — original title
Your path to submission
- Deadline: 9 November at 17:00 — 9 days left.
- The submission point is stated in the notice (link on this page).
- Offer and evidence in: Italian.
- Collect your evidence — the eligibility requirements are listed on this page; for many of them the analysis explains how to obtain them.
What the buyer is looking for
TELEMATIC TENDER OPEN IN ACCORDANCE WITH ARTICLE 71 OF D.LGS. 36/2023 AND SS.MM.II., FOR THE RELIANCE OF THE MAINTENANCE SERVICE, HELP DESK AND SPECIALIST SUPPORT FOR THE MANAGEMENT INFORMATION SYSTEM HR INFINITY SUGGESTIONS AND SAFETY APPLICATIONS, SKILLATO, INRECRUITING, ZTRAVEL WITH CONSERVATION UNDER STANDARD USED AT THE ASSOCIATION OF THE ITALIAN RED CROSS – OR, IN ADDITION TO THE POSSIBLE SUPPLY OF SOLUTIONS OF MANAGEMENT PACKAGES FOR SPECIALISTIC SUPPORT AND MANAGE OF UPDATES
Contract
Type of service
Clement What the numbers say about this buyer
- 13% of this buyer's awards went to companies that had already won here before (16 awards since 2024, spread over 14 companies). 87% went to new names.n = 16 awards since 2024
- The median procedure drew 2 bids (15 procedures with a bid count); 20% ended with a single bidder. Sector: median 3 bids.n = 15
- The award came in at a median 59% of the estimated value (5 awards with both estimate and value) — pricing at the estimate is usually too high here. Sector: 70%.n = 5
- 6% of awards went to companies from abroad (16 awards with a known winner country). Sector average: 1%.n = 16
From this buyer's documented awards; comparison values from the same sector and country. Not a forecast, not legal advice. As of 25/10/2026.
Selection criteria — in the procurement documents
The buyer states in the notice that the selection criteria are in the procurement documents (link on this page), not in the EU form. The document analysis below extracts them from there — bid and evidence in Italian.
Tender documents — direct download
Who has won at this buyer so far
Across all contract types of this buyer — not just this sector. A city buys software and fire engines through the same purchasing office.
| Company | Awards | Period |
|---|---|---|
| INTERCOM Dr. Leither S.r.l. | 2 | 2025 |
| GENERALI ITALIA S.P.A. | 2 | 2025 |
| ARGELLI S.R.L. | 1 | 2025 |
| SIGAP ITALPAGHE S.A.S. DI BORRELLI LUISA – SOCIETA’ TRA PROFESSIONISTI | 1 | 2024 |
| BUCCHIONI'S STUDIO SAS | 1 | 2025 |
Contracting authority contact
Tactics
When contracts were awarded in this country and sector, usually about 3 bids came in. A normal field for this market. (Based on 1,377 completed awards — not a statement about this procedure.)
This procedure allows 35 days between publication and deadline — typical in this country is 34 (median of 3,875 procedures). A normal window for this market.
The deadline falls on a Monday — your last full working day is the Friday before. Have evidence and guarantees together by Thursday.
Foreign bidders
In Italy · IT services, 81 contracts went to foreign companies over the last 3 years (of 6,237 recorded awards) — mostly from Germany, France, Belgium.
Submission language: Italian.
How to bid
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